My Dad was using Malwarebytes (free version) to scan his computer every evening. He then changed to a trial of Malwarebytes Premium, some time after starting the trail, he was doing his regular evening scan when something came up on the screen and he quickly clicked "agree".
The screen went black and the computer has not restarted properly since. He just sees the blue spinning circle and a cursor arrow. He is running Windows 7.32 (7.3.2?)
Is anyone able to suggest a way he could fix this problem?
Thanks
