ccarlsonnh

Thanks again, Maurice! No "musicalm" on my PC. I ran the ESET scan and at the end I only got a screen saying "some detected items were found" rather than a specific number. Also, no button for "view detected results." Perhaps I missed something along the way. Hopefully, the ones found have been deleted. Should I run MSS and ESET regularly to reduce probability of future infection? Was hoping MWB would be enough but guess the scammers are too smart for that :-( Have a good evening! Carll

Now I can log into the Amazon and eBay sites without the redirect asking for credit card info. I now wonder whether I should be running scans in addition to Malwarebytes since that did not find or correct these two trojans? Or, is it something I need to do in my settings for MWB? Thanks so much! Carl

Hi Maurice, I've attached the MSS log. It appears that 2 trojans were detected. Thanks so much for all your help... I would have had no idea where to start with this! Carl MSSlog.txt

Attached is the log file from ADWCLEANER Thanks, Carl AdwCleaner[C00].txt

No prior "unique" step at either site. Using EDGE I do not get oddity on either Amazon or eBay. I will do the ADW and let you know. Thanks!

Hi Maurice... sorry for all that text! The only sites I have seen this on so far have been Amazon and eBay and only on Windows Chrome. No threats were detected in the most recent scan... Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 9/11/20 Scan Time: 3:23 PM Log File: 4183169e-f464-11ea-80b6-780cb88718d2.json -Software Information- Version: 4.2.0.82 Components Version: 1.0.1036 Update Package Version: 1.0.29699 License: Premium -System Information- OS: Windows 10 (Build 18362.1082) CPU: x64 File System: NTFS User: WINDOWS-NPLJFU8\Carl Carlson -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 341532 Threats Detected: 0 Threats Quarantined: 0 Time Elapsed: 6 min, 21 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 0 (No malicious items detected) Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) Thanks! Carl

Hello Maurice and thanks for responding! My name is Carl My responses to your post as follows... Hi, My name is Maurice. I will be helping and guiding you, going forward on this case. Let me know what first name you prefer to go by. What is the Start page ( a.k.a. home page ) set to on thic Chrome browser on this Windows 10 ? Google Is Chrome set to "re-open" the same page from the last session ? It was but I changed it to "new tab" Form which link do you start Chrome ? desktop link ? task bar shortcut link ? or from the Run menu ? or else from the Start menu of Windows ? Open from task bar shortcut It is possible ( maybe) that there is some extra "site link" that has been introduced into the Properties of the shortcut-link you use to start Chrome. Close Chrome / all of its tab-windows. Go to the shortcut-link you used and do a Right click on that & right click again "Google Chrome" & click Properties. Look carefully & real close at the "target" line & also the "start in" line and look to see if any website link is shown there following chrome.exe" You need to see what follows the trailing double-quote character. Is there a site-link there ? Nothing following the double-quote. Go real slow and careful. . for Chrome, while Chrome is running: Press & hold SHIFT+CTRL+Del keys on keyboard to get menu for clearing browsing data: Check mark the line "Browsing history" Check mark the line "Download history" Check mark the lined "Cached images and files" and press Clear Data button ( in blue ) DONE [ 2 ] After that, make real sure that Chrome is "NOT" set to reload the pages from the last session Go into the settings menu of Chrome by first clicking the control icon of Chrome on upper right of the address bar Then look deeper in SETTINGS Make real sure it is "NOT" set to "continue where you left off" DONE Now, while still with Chrome on-screen, press & hold the CTRL key on keyboard & tape the HOME key What does Chrome now show for a Home page ? Opens a new tab Should I run another scan? Thanks! .

When I log into sites like Amazon and eBay using Chrome on Windows 10, I get a request for credit card info. Does not happen when using Edge or Chrome on Android. I've reinstalled chrome, reset sync, reset Chrome, run MWB scans multiple times all to no avail. Since I use Chrome across devices, would like to continue using but very concerned about security. Seems to be a redirect but I have not found what might be causing it. Could not get any info from Chrome user forum. Any suggestions most appreciated!