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ccarlsonnh

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About ccarlsonnh

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  1. Thanks again, Maurice! No "musicalm" on my PC. I ran the ESET scan and at the end I only got a screen saying "some detected items were found" rather than a specific number. Also, no button for "view detected results." Perhaps I missed something along the way. Hopefully, the ones found have been deleted. Should I run MSS and ESET regularly to reduce probability of future infection? Was hoping MWB would be enough but guess the scammers are too smart for that :-( Have a good evening! Carll
  2. Now I can log into the Amazon and eBay sites without the redirect asking for credit card info. I now wonder whether I should be running scans in addition to Malwarebytes since that did not find or correct these two trojans? Or, is it something I need to do in my settings for MWB? Thanks so much! Carl
  3. Hi Maurice, I've attached the MSS log. It appears that 2 trojans were detected. Thanks so much for all your help... I would have had no idea where to start with this! Carl MSSlog.txt
  4. Attached is the log file from ADWCLEANER Thanks, Carl AdwCleaner[C00].txt
  5. No prior "unique" step at either site. Using EDGE I do not get oddity on either Amazon or eBay. I will do the ADW and let you know. Thanks!
  6. Hi Maurice... sorry for all that text! The only sites I have seen this on so far have been Amazon and eBay and only on Windows Chrome. No threats were detected in the most recent scan... Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 9/11/20 Scan Time: 3:23 PM Log File: 4183169e-f464-11ea-80b6-780cb88718d2.json -Software Information- Version: 4.2.0.82 Components Version: 1.0.1036 Update Package Version: 1.0.29699 License: Premium -System Information- OS: Windows 10 (Build 18362.1082) CPU: x64 File System: NTFS User:
  7. Hello Maurice and thanks for responding! My name is Carl My responses to your post as follows... Hi, My name is Maurice. I will be helping and guiding you, going forward on this case. Let me know what first name you prefer to go by. What is the Start page ( a.k.a. home page ) set to on thic Chrome browser on this Windows 10 ? Google Is Chrome set to "re-open" the same page from the last session ? It was but I changed it to "new tab" Form which link do you start Chrome ? desktop link ? task bar shortcut link ? or from the Run menu
  8. When I log into sites like Amazon and eBay using Chrome on Windows 10, I get a request for credit card info. Does not happen when using Edge or Chrome on Android. I've reinstalled chrome, reset sync, reset Chrome, run MWB scans multiple times all to no avail. Since I use Chrome across devices, would like to continue using but very concerned about security. Seems to be a redirect but I have not found what might be causing it. Could not get any info from Chrome user forum. Any suggestions most appreciated!
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