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About lzahner

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  1. Good morning! I have Malwarebytes Premium. I thought it was a business subscription, but it is actually Home. On 9/8/20 I was working on Chrome when I got a pop-up "Your Windows PC has been infected...Please call for support 1-866-463-1034." I tried to X out of the tab (mistake - but at least I did not call the number). The computer then froze and the cursor disappeared. I contacted Malwarebytes on Chat. Cris C. helped me. He sent me the above support ticket. Meanwhile, I also sent an iPhone photo to my company tech support. They told me to turn off computer and restart, which I did. I then ra
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