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EdMurphy

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  1. Thank you Exile, I appreciate the suggestions. The browser add on (Chrome) is what she installed at first and then later their phone app (Android). And I did in fact have to untangle it from Google sync (it kept reinstalling itself) too which was a pain but eventually I made sure it was removed from her profile. When I check her devices I look at the history to see if anything was installed and I jump into "Developer Mode" to do an update to see if it brings anything down from her syned profile. I'll keep in mind the flash drive. I haven't noticed her having one, but doesn't hurt to keep an eye out. Regarding the modem, I'll check into them. For the router, I'm using Eero and they claim that they are working on a blacklist function to deliver later this year, but I'm getting tired of waiting so I may end up dropping and getting something with better security features or adding Circle to the mix. OpenDNS is a stop gap but it's easy to get around it. My daughter has shown herself to be a lot more tech savvy than I expected! I'll consider your suggestion about consulting a removal specialist. You have been very helpful. Thank you!
  2. Hi - I'm starting here because I'm not sure what forum to start with and this seems to be the most general. Long story short, my daughter installed Hola VPN earlier this year to get around some blocks on her school network and in our home network. I removed it and started using OpenDNS as a stop gap to block access for proxy/economizers and some specific sites while looking for other security measures to install. OpenDNS is doing its job blocking the sites, but recently I got a warning on the OpenDNS dashboard "Malware/Botnet Activity Detected In Last 30 Days". Looking back over the logs I see on one particular day lots of requests (blocked) to resolve client.hola.org, perr.hola.org, and a lot of zagent###.hola.org (where ### are different numbers.) Other days (but not everyday) I see hola.org resolution being requested. I've got no idea where this is coming from because I cannot find Hola installed anywhere on the laptops or phones in our house. I tried Wireshark to do some DNS analysis but unfortunately my laptop (Windows) does not have the capability to do a proper promiscuous mode to get DNS requests from all the devices on the network. I'm at a bit of a loss on what to do next and hoping a kind soul may be able to give me a leg up? Best, Ed
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