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Heavus

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Everything posted by Heavus

  1. Hello, I believe this is a false positive. www.seattlebugsafari.com 107.180.24.239 Hosted at godaddy.com Thanks, Heavus
  2. https://support.malwarebytes.com/docs/DOC-1293 Always had this question. The answer is at this support link. MH
  3. Are you using the Chrome Extension? MBAM Premium has no problem with it, just the browser extension.
  4. not sure why this site is blocked. Thanks https://beaconinvesting.com -
  5. The answer to my particular question is no. I have a Lifetime Lic so that can only be used pf PC's. If you have one that expires that would work. MH
  6. I have some extra licenses for Malwarebytes and I would like to use on a MAC. I attempted to enter the number but it does not allow me to continue. I see on the purchase site that says the program can be "mixed and matched". Thanks MH
  7. Heavus

    Chrome Extension

    Thanks. Appreciate that information.
  8. Heavus

    Chrome Extension

    When installed there is a MBAM symbol with a number on it. What is this for? Thank You.
  9. Was distributed last night at 11:09 PM via the Computer Reseller Channel of distributes and affiliates.
  10. Thanks for the email message and being open and upfront. I discovered Malwarebytes very soon after launch. I became an Affiliate when that program became available. This response to this incident is outstanding. How many emails have you received from Microsoft alerting you to an issue and detailing the solution so quickly? MBAM is still the best product for personal and Small Business protection and I will continue to recommend to my clients.
  11. Not that I noticed. I went to see if it was on that is when I noticed that it was uninstalled. I'll keep an eye on it. I have this program installed on hundreds of machines, I want to be ready for the calls if they materialize and have a solution available. Thanks for the help.
  12. Rebooted into SAFE MODE and ran Root Kit Scan using TDSSKiller. Clean.
  13. I have used MalwareBytes for years, I am even an Affiliate (1967). Today I noticed that my product (Premium) was uninstalled. I attempted to run using the Start, RUN command and MBAM to get started. Nothing. Not listed in Programs either. Desktop shortcut, Gone! I downloaded the Free Version and it picked up my licence and upgraded by free version to Premium. It needed to be updated, The last scan report is from August. I know for a fact this was running properly last week. Can anyone provide an explanation? Thanks, MH
  14. Here is a picture of the issue. When I attempt to tag Malwarebytes in the comments section, it begins to populate and shows the fake tech support number, based in India. 

     

    Here is thier LinkedIn page:

    https://www.linkedin.com/company/13217304?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A13217304%2Cidx%3A2-1-2%2CtarId%3A1481668981477%2Ctas%3AMalwarebytes tech

     

    They have somehow attached themselved to the real malwarebytes. 

     

    MH

     

     

    IMG_2903.JPG

  15. Marcin, 

     

    Being exploited on LinkedIn. I saw a posting and I was going to respond to it. It showed a 1-866 number for Support. 1-866-296-5009. Fake Tech Support site. Was this story http://www.dealcrunch.com/blog/malwarebytes-proactively-protects-businesses/

     

    Love your product, we exchanged email in past. Though I would let you know privately. 

     

    mark 

     

  16. FYI - the posted fix worked on XP and Windows 7 Pro worked for me. I have another Win 7 machine that had the unable to login issue, Safe mode then system restore corrected that. Do not delete the Quarantined files. The only issue I cannot correct is where someone deleted these files. MBAM doing a good job of responding quickly. Thanks
  17. I used to tell users I support the Free version was good IF they updated and ran once a week. THEY DON'T DO IT. I have started installing the PRO version on all PC's I touch. Then I configure it for Realtime updating and daily scans. Once in a while a manual update of the program is needed but other than that, it is one great program and a must have for Small Businesses who do not have dedicated IT Staff.
  18. Thanks. I did not have the Flash enabled but I may have in the past. So, I removed the update and took your advice. I'll let you know how it went. Thanks
  19. Running MBAM Pro. The scan runs after an update. Not sure why. In the Scan area I have all boxes checked except save log file. Frequency is Daily. Here is yesterdays log file: 00:08:06 Mark MESSAGE Scheduled update executed successfully 00:08:09 Mark MESSAGE Scheduled scan executed successfully 00:08:32 Mark MESSAGE IP Protection stopped 00:08:33 Mark MESSAGE Database updated successfully 00:08:34 Mark MESSAGE IP Protection started successfully 03:08:00 Mark MESSAGE Scheduled scan executed successfully 06:08:02 Mark MESSAGE Scheduled update executed successfully 06:08:05 Mark MESSAGE Scheduled scan executed successfully 06:08:28 Mark MESSAGE IP Protection stopped 06:08:29 Mark MESSAGE Database updated successfully 06:08:30 Mark MESSAGE IP Protection started successfully 09:08:02 Mark MESSAGE Scheduled update executed successfully 09:08:05 Mark MESSAGE Scheduled scan executed successfully 09:08:29 Mark MESSAGE IP Protection stopped 09:08:31 Mark MESSAGE Database updated successfully 09:08:31 Mark MESSAGE IP Protection started successfully 10:08:02 Mark MESSAGE Scheduled update executed successfully 10:08:05 Mark MESSAGE Scheduled scan executed successfully 10:08:29 Mark MESSAGE IP Protection stopped 10:08:31 Mark MESSAGE Database updated successfully 10:08:32 Mark MESSAGE IP Protection started successfully 13:08:02 Mark MESSAGE Scheduled update executed successfully 13:08:05 Mark MESSAGE Scheduled scan executed successfully 13:08:30 Mark MESSAGE IP Protection stopped 13:08:32 Mark MESSAGE Database updated successfully 13:08:32 Mark MESSAGE IP Protection started successfully 15:08:02 Mark MESSAGE Scheduled update executed successfully 15:08:05 Mark MESSAGE Scheduled scan executed successfully 15:08:30 Mark MESSAGE IP Protection stopped 15:08:32 Mark MESSAGE Database updated successfully 15:08:32 Mark MESSAGE IP Protection started successfully 19:02:48 Mark IP-BLOCK 62.45.153.14 (Type: outgoing, Port: 18324, Process: skype.exe) 19:08:03 Mark MESSAGE Scheduled update executed successfully 19:08:06 Mark MESSAGE Scheduled scan executed successfully 19:08:30 Mark MESSAGE IP Protection stopped 19:08:31 Mark MESSAGE Database updated successfully 19:08:32 Mark MESSAGE IP Protection started successfully 22:08:03 Mark MESSAGE Scheduled update executed successfully 22:08:06 Mark MESSAGE Scheduled scan executed successfully 22:08:32 Mark MESSAGE IP Protection stopped 22:08:33 Mark MESSAGE Database updated successfully 22:08:34 Mark MESSAGE IP Protection started successfully
  20. Let see if I can explain this more clearly. User 1 has the paid version of MBAM. It does autoscan and updates once a day on older versions. New version comes out and the update and the scan must be manually scheduled. If this is not done the software works, blocks IP addresses but does not update or scan automatically. So, every installation before the new scheduling method is not updating or scanning. Heavus
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