LeadingEdge

Hello, there is a slight amendment to the domain we need checked. It is track.lehoffer.com, i.e., Http://track.lehoffer.com. Thank you.

Hello, Thank you for all your assistance in the past. Unfortunately, a new domain, lehoffer.com, is being blocked for "Reputation" even though this is a new domain that simply tracks voluum. Can you help, please?

Quick update to the last post...the only remaining domain to unblock is fertilityfactorfive.com. Thank you again.

Hello, We are almost at the finished line. Thanks to all the staff for its assistance throughout this process. We only have three domains left to unlock (BrowswerGuard): fertilityfactorfive.comgenf20.mxmenhealth.com-new.today Thank you.

Excellent. Thank you so much for this great effort. All the apps domains are unblocked, and almost all the BrowserGuard domains are unblocked. There are just a few left that hopefully you can resolve: dmcontact.bizdmcontact.infoestody-hansys.icufertilityfactorfive.comgenf20.mxmenhealth.com-new.todaysellhealth.bizvigrx.com.br Please help us finish off these stragglers. Thanks again.

Thank you, as always, for your help. You asked yesterday for us to get back to you if there are still blocks. Unfortunately, there are still some blocks. The first attachment contains a list of domains blocked on the app, and the second attachment contains domains still blocked on BrowserGuard. We appreciate all your assistance. blocked_app_v3 08-12-20 (1).docx blocked_browserguard_v3 08-12-20.docx

Thank you for your ongoing and appreciated cooperation in this matter. We received this message today: "This list has been removed from the database as of Friday." The list you referred to was, presumably, the list in the first attachment, because that is the one we gave you last week. Unfortunately, many of the domains continue to be blocked. For instance, please see the uploaded image. On that original list, we noted that the domains we provided might not be exhaustive of all the blocked domains. We have now compiled a list of all blocked domains, and have categorized them as blocked on Browserguard or blocked on the app. There is some crossover. Please see the last two attachments. After we sent you a long explanation of our products and our company last week, you stated that you were gong to unblock everything. Thank you again for your help. Nick list non-function.docx blocked_browserguard list (1) 08-10-20.docx blocked_app list 08-10-20.docx

Thanks very much for your help. We see that the domain "dmcontact.com" has been unblocked. Unfortunately, others on the list we supplied remain blocked. Is there a reason for that? Do you require more information from us?

We've been experimenting with using the Browser Guard (Chrome Extension) product as well as the Windows Desktop App's Realtime Web Protection component. There are many domains listed above (including subdomains) that are being blocked by the desktop app. For example dmcontact.com as well as all of its subdomains appear to be blocked by the desktop app. In the case of vigrxplus.com, the main website at www.vigrxplus.com doesn't appear to be blocked however the secure order page at order.vigrxplus.com is blocked by the desktop app. The Browser Guard blocks both. We have no idea how any of these blocks came to exist. Our network of sites is quite large and we have no idea what we've done to deserve the blocks but we would greatly appreciate if we could start with at least the above list of domains (and any subdomains) to be whitelisted in both the Browser Guard as well as the Realtime Web Protection from the desktop application. Thank you. Nickolas Burger, CTO Leading Edge Health

Thank you very much for your recent response on this topic. Attached is an example of how domains are still being blocked. We have many domains in the same situation, which we listed in our last correspoindence. If we start a new thread for each one, as you suggest, that might not be efficient for you. Is there no easier way for you? preview-chat-Screenshot at Aug 07 11-13-30.pdf

Please read the attached document, which refers to the previous two postings by Leading Edge on the topic in the title. Malwarebytes 08-07-20.pdf

Please see the attached document regarding a previously submitted report entitled "False Positive 3.23.245.11." Malwarebytes 08-06-20.pdf

Our online ordering system appears to be blocked by your system with the category "Pharma". We sell herbal supplements, not pharmaceuticals and we've been in business with good standing for over 18 years. I don't know on what basis we were blocked but we'd like to politely ask to have the block removed. I'd like to also note that although this post covers a single IP (which resolves to many domains) it appears that almost everything we have hosted on the AWS cloud is being blocked. That includes some IPs that aren't even publicly accessible (internal applications to our company) so I can't imagine anyone could have reported anything. If required I can include those extra IPs but I'd rather not publicly provide our entire network structure. I'm hoping some mistake has been made that's currently blocking large chunks of AWS or a single complaint can be removed to unlock all of our assets from behind the website block. Thank you for your time. Nickolas Burger, CTO Leading Edge Health ------ Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 8/4/20 Protection Event Time: 5:26 PM Log File: 442796f6-d6b2-11ea-9428-2c56dc39de6e.json -Software Information- Version: 4.1.2.73 Components Version: 1.0.990 Update Package Version: 1.0.27957 License: Trial -System Information- OS: Windows 10 (Build 18362.959) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, -1, -1, 0.0.0 -Website Data- Category: Pharma Domain: order.leadingedgehealth.com IP Address: 3.23.245.11 Port: 443 Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (end)