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About sz43

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  1. # ------------------------------- # Malwarebytes AdwCleaner # ------------------------------- # Build: 05-25-2020 # Database: 2020-05-26.2 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Clean # ------------------------------- # Start: 05-27-2020 # Duration: 00:00:03 # OS: Windows 10 Home # Cleaned: 3 # Failed: 1 ***** [ Services ] ***** No malicious services cleaned. ***** [ Folders ] ***** Deleted C:\Program Files (x86)\Common Files\supportdotcom Deleted
  2. found 2 but I don't see "Clean and Repair" and also was I supposed to click the "Open Malwarebytes Premium" before doing this?
  3. not sure if the database is updated? it went directly to this screen and stopped
  4. Thank you so much for reaching out! I seriously am exhausted with all this. I have unexplained Bluetooth adapters turning themselves on and apps that will not go away and on and on. lol Malwarebytes hasn't found a thing, says I'm squeaky clean. Funny too cuz when I had added the Malwarebytes extension through Firefox it had found 2 malwares. I removed it because I wasn't sure if the extension was helping or adding to the chaos because Firefox doesn't recommend that particular extension. I am so confused.
  5. Yes it is. Frustrated as hell. I have an audio controller I've never seen on the task bar too. When I attempt to uninstall it from the start up menu it directs me to the Uninstall Program list but it's not there to uninstall. So many things are just not looking correct. I need help. I've done a restore everything. My malwarebytes on my phone is showing all kinds of apps with last update dates of 2008? And many digital certificates are not even valid.
  6. 844 430 7548 is also I number I wrote down earlier but not legit.
  7. Earlier I tried adding VPN to my Premium Acct and was suspiciously charged another Premium with new key, no VPN. I was just tricked on the chat option. I have literally been trying to chat with support all night but kept getting a notice that nobody available. I figured I would try again and suddenly almost instantly my chat opened and I was tricked into giving my original license key because the assistant apparently couldn't find another premium acct linked to my email address. She told me she could not add VPN to my Premium because I purchased in the store and that she could just charge me
  8. Hello, I recently installed Malwarebytes Premium in April. I decided tonight I wanted to add the VPN. I followed the instructions to my.malwarebytes.com but there was not a "Add Privacy Protection" option on my subscription page. So I bought the VPN for 5 devices and assumed Malwarebytes would subtract the difference as it says on the website but the end result is I now have an additional Premium Account and License Key and instead of 5 Devices it is $59.99 for 3 Devices and still no VPN. Funny thing is now when I go to my subscriptions there is now an option to "Add Privacy Protection"
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