gregoryarndt

I have submitted a support ticket as well as posted in the false positives forum with included logs. 1faf0376-e68e-11eb-93a4-049226181267.zip mbst-grab-results.zip

As stated in the title, this Microsoft store app has been blocked as ransomware and I am unable to restore with the error 'access denied'.

As the title states, this windows store app has been quarantined as ransomware and I am unable to restore with the error "...access is denied'. I have been playing this game for almost 2 years and only with the most recent update has this game been blocked. I believe this is a false positive and I am unable to restore. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 7/17/21 Protection Event Time: 7:32 AM Log File: 1faf0376-e68e-11eb-93a4-049226181267.json -Software Information- Version: 4.4.3.125 Components Version: 1.0.1387 Update Package Version: 1.0.43177 License: Premium -System Information- OS: Windows 10 (Build 19042.1110) CPU: x64 File System: NTFS User: System -Ransomware Details- Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) File: 1 Malware.Ransom.Agent.Generic, D:\WindowsApps\A278AB0D.LegoLegacyHeroesUnboxed_1.8.1060.0_x86__h6adky7gbf63m\lego.exe, Quarantined, 0, 392685, 0.0.0, ec3c8842f947d94562df9560f47b4423, b89a781426c9b4f118211a54bdd2351cbc8336dbaba783e1b5c47bf5807de34d (end)

And, btw, the older version is working great for me as well. I was able to update UMS to the latest version and still no stuttering or lag. Thanks again Porthos.

In settings, under the general tab, there are two options for updates. One is automatic updates and one is notifications. Turn off notifications.

Agreed. I will say that the workaround did resolve the stuttering, but it points to the main application as the culprit rather than the detection database. At least this solved the major issue, even if I'm running an older version of MWB. Interesting that you are unable to replicate. I have seen this same issue with other users, namely on the UMS forums. Hopefully they can replicate soon and figure out what the conflict is.

I've been having the same problem. As Spekledegg mentioned, turning off web protection stops the stuttering/lockups. I really don't want to run Malwarebytes without the web protection, it's one of the main reasons I purchased a subscription. Is there any resolution to this?