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Avielex

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About Avielex

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  1. While I'm still unsure about what exactly is happening with my Windows Store installations, I'm afraid I can't answer that question either, sorry...
  2. Managed to uninstall and reinstall Malwarebytes. It's as if the quarantine never existed; I kinda feel free. As for the Windows Store apps, I'm still trying to figure out the real problem. The Store itself is launching properly, but no new apps are coming in. I'm thinking either the app I wanted is unavailable in my country or my family settings are preventing me from installing. Will check. If all else fails, I might be forced to open a new topic somewhere, or seek help somewhere else.
  3. The computer's running well now. I've yet to check any other stuff due to school work coming up, and even then, it might require opening a new topic instead (Windows Store isn't letting me install anything, but I haven't checked it again since the fix. I'll check if it's running well again soon). As for now, there are no issues at all. Looks like my only tasks right now are to check Windows Store out and identify the cause to that freezing Restart screen when I try to clear the quarantine list...
  4. All these are routine logs. (may_25.txt is a Malwarebytes log.) Also experiencing an interesting thing about Malwarebytes apparently detecting malware upon its periodical scan (happens at each laptop bootup), then the result chart doesn't specify the type of detection nor included no file name. I checked the log and found nothing either. Other than that, nothing new. But the false positive on Lenovo is still there. (Image 1) I'm also sending AdwCleaner's quarantine list (Image 2) for a more detailed report, since I didn't notice these from my Malwarebyte quarantine (the Trojan Agent's full registry name is "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run|SysHelper") may_25.txt AdwCleaner[S04].txt FRST.txt Addition.txt
  5. I found out that quarantined items are deactivated immediately. (I think. Please enlighten me if I'm wrong.) So the real problem is not the registry keys, which I posted about here: ...The real report: My Win10 restart froze while it was trying to clear my quarantine list. Is there any reason for this?
  6. I also am wondering if the quarantined registry keys and values are false positives? (I don't know what to do with them at all, please, I'm somewhat hoping for a direct answer)
  7. There are no new detections on Malwarebytes, but AdwCleaner always detects my Lenovo app as a PUP. (This came along with the laptop's purchase, so I know this isn't as dangerous as it deems it to be.) But when I tried to open the app, it couldn't, and showed this message instead. "Check the Windows Store for more info about Lenovo Vantage." So I tried reinstalling, but I couldn't. Considering quarantining the software then restoring it.
  8. Sent here are FRST logs and AdwCleaner logs. I'm only resending the first scan log form Malwarebytes because today's log contained no new detections. (Should probably mention that some of the items from the scan log have since then been removed, like the DreamTrips files and folders) Addition.txt FRST.txt AdwCleaner[C00].txt AdwCleaner[S00].txt first_scan.txt
  9. Hello! I'm here after using Malwarebytes to manage some ransomware. As of typing this, it has stopped affecting my software and system after quarantining. (Scan log below) first_scan.txt However, trying to clear everything after the quarantining froze my laptop at the Restart screen, so I had to run a forced shutdown and reboot the laptop up. I then peeked into the list and saw some registry keys in there. My question comes in here: Can someone help me with the list? The files and folders in the list are already pending for deleting (although I was appreciate some help in filtering the list), but I'm most concerned about the registry keys. Can someone tell me what function(s) they run in the system, and if I should restore them? Thank you!
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