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About Basil_ZA

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  1. Apologies, I forgot to add my ticket number It's 3036637
  2. Hi @AdvancedSetup My apologies for replying so late. I see Aditya opened a support ticket for me. I will be uploading the log files in a few minutes. I have one more question which is a little off topic. I've noticed that the speed on the VPN is very slow. I have two identical laptops and although the one refuses to connect the other one works perfectly apart from the horrible speed I am getting over the VPN. Any suggestions? Thanks Basil
  3. Hi @AdvancedSetup I followed your suggestions and disabling ESET made no difference. Please find the Fixlog attached. I have to mentioned that Privacy worked for about 3 days before experiencing this issue. I've tried to reinstall both Malwarebytes Premium and Privacy to no avail Thanks Basil Fixlog.txt
  4. Hi @AdvancedSetup Thank you for lifting the SPAM message. Yes That is the message I see when I try and conenct to a VPN Server. I've also attached all the logs file as per your request Regards Basil MBVPNSERVICE.LOG Autoruns.zip Speccy.zip
  5. Hi @LiquidTension Thank you for your suggestion. I followed your steps but Privacy still refuses to connect. Anything else I can try?
  6. I'm a new subscriber to Malware Privacy and after using it for a few days it is now refusing to connect to any VPN Server. I downloaded the support tool, followed all the steps and reinstalled both Malwarebytes Premium and Malwarebytes Privacy but I still cannot connect to any VPN Server. I've attached the log files and would appreciate any assistance Regards Basil mbst-clean-results.txt mbst-fix-results.txt mbst-grab-results.zip
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