My first name is Aishwarya. It's not coming I have tried what you have said. The task manager is not opening when I entered ctrl +Escape the computer just blinks. I had used trail version of malware bytes after windows defender identified trojan in computer. And I had downloaded two apps for my online video classes I.e internet download manager to download videos and Reimage repair because one of the video wasn't coming properly. Because of the latter app malware bytes said it is a trojan virus and I had immediately uninstalled the app. Google is default web browser.
Computer infected with Trojan Virus and Malware My computer has a problem as it has been infected with Trojan virus and malware and adware the name of the virus is(TROJAN.PHISHING.ARK!eml) this name was there when windows defender did offline scan .as well and the keys are not working the desktop icons are not appearing and I can't use the desktop itself and even the local C drive is also affected in user data now how to repair the computer computer desktop icons are not appearing since many days as well as the keys are not responding itself even after pressing F8 the task manager shutdown itself nothing. Actually actually I had installed two apps that is reimage repair and internet download manager for downloading my online lectures then because of this virus entered and the bottom task bar in desktop is always loading and only the wallpaper is shown with no desktop icons and I even tried several times restarting via CPU button . I can't use the desktop. I have a doubt that my computer has been formatted by this virus. When i knew about the virus i installed malwarebytes (Anti virus programmee) and I used to quarantine the virus files and delete them and Windows defender has said it partially removed the Trojan. No icons on the desktop. THE ARROW IS LOADING ALWAYS THE BLUE CIRCLE IN THE BOTTOM ICON BAR. Please resolve this issue as fast as possible