Jump to content

Joseth10

Members
  • Posts

    3
  • Joined

  • Last visited

Reputation

0 Neutral
  1. Hello, Thank you for the detailed support. Fortunately I was able to track down the issue using event viewer and it turns out to not be related to the software. This is what i found in all dates that my system stuttered to the point of freezing: "The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer." And looking it up online...the same issues others had applies to my own. Please remove or lock this thread! Thank youi!
  2. the issue happened again just now, but after rebooting malwarebytes was running again. previously it stayed closed. I'll keep the application uninstall and report back in a week or two...Thank you.
  3. Hello, I made an account to share and report my experiences with the software as it has impacted my ability to use my computer. The events started occurring in March up until early/mid April (that's when i decided to close the program indefinitely.) At first i believed the issue was my video card because my computer froze after viewing a stream online or dropped frames (playing online only). The issue happened frequently once in a day of use. And it really bothered me. I started having my suspicions after questioning why the screen stuttered (low frames) while trying to play an online game but there was no stutters or dropped frames playing offline. and because malwarebytes is always guarding my internet connection i decided to make it my target or experiment (i rarely install apps that run in the background). So ever since i closed malwarebytes i no longer had this repeated issue where my screen freezes which forces me manually shutdown. I'm confident that the program is causing this and i don't know what the issue is or if there is a fix.... the alternative solution for me was to reinstall the GPU driver card...but it got tedious. Eventually i kept malwarebytes closed.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.