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Pluto last won the day on December 9 2020

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About Pluto

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  1. Preliminary tests confirm that access to network printers functions as expected following installation of / 1.0.1130. It is worth noting that while this update did not demand a Windows restart (on my Win 10 machine), such was necessary for the visibility of network printers problem to be fixed. Well done and thanks to all who participated in locating and fixing this rather obscure set of problems; let's hope that we can now move on from this tedious issue!
  2. The fact that you have said is an excellent sign; as I might have stated earlier, with a slightly knotty bug/issue the biggest problem from a user's standpoint is, very often, getting a developer to accept the bona fides of the problem! Malwarebytes has a quality reputation and it's reassuring to experience that attitude first hand.
  3. An update that might throw more light on this issue. It appears that SNMP cannot be disabled on either of my printers, so I tried another avenue: select Printer Properties / Ports / Configure Port. There is a check box called SNMP Status Enabled. UNchecking this resolves the problem with MB Web Protection but it prevents Windows (and thereby, any applications running thereon) from detecting whether the printer is on or not. I don't quite understand this because most Windows systems (mine included) do not have the SNMP protocol enabled by default. So this is, at best, a not-entirely-satisf
  4. OK – I'm afraid this one is still running, and it seems to be along entirely the same lines as the earlier NAS issue. I have done a clean reinstall as asked earlier and can add the following, which is critical to you being able to reproduce the problem. I have two network printers, an old HP LaserJet and a Xerox Phaser 7500, each having a stable IP address on the LAN. With Web Protection disabled, all is well. When Web Protection is re-enabled, after about 8 minutes the printers appear to go offline – they "grey out" in the "devices and printers" window. Before the point at which they go
  5. OK – your message gave me a hint of something to try; sundry protocols were disabled on the printer (SSDP, IPSec, which have been disabled for six or seven years although SNMP has been enabled all along) and re-enabling them has, so far, cleared the issue. Does this make sense? Is the print communication now defaulting to a more secure state with which MB web protection is happier? I have been using this configuration on the printer unchanged for quite a time (see above) and clearly, something has changed fairy recently but because I seldom print to paper these days, I cannot really say w
  6. Following on the from the resolved local NAS issue, I have another that sounds very similar. It has not come to light sooner because I do very little printing right now. I use a network attached printer on the same network as my NAS. It seems that following a system restart, Windows will not send data to the printer (which remains visible in the print job queue) until I disable, you guessed it, our old pal Web Protection. This is so very similar to the inaccessible NAS mystery that it simply has to be related. Could someone please go through the appropriate code and see what's going on. D
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