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izzy88

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  1. Done! I checked the Malwarebytes extension and it seems like its now no longer detecting the loungesrc.net mbst-grab-results.zip
  2. Thank you! I ran the Malwarebytes scan two times and it detected nothing this time. Question about the support tool - should I click on "I don't have an open support ticket" or " I have an open support ticket"?
  3. Thanks Maurice, I've re-enabled Browser Guard. A couple of questions, if that's ok: 1) Why loungesrc.net is continuously trying to attack my computer? 2) Can I turn sync back on on Google Chrome now?
  4. Thanks for the follow up, Maurice. It seems that Malwarebytes hasn't been detecting anything new. However, the Malware bytes extension is detecting something, I've attached a screenshot of this. It seems to be the same thing that was triggering the pop-up. I disabled the Malwarebytes extension to see what happened and the pop-up (the reason for my original post) reappears. Seems like that loungesrc.net isn't being removed? I've done what you mentioned. I've attached the Microsoft Safety Scanner Report, the recent Malwarebytes report and the screenshot showing how the Malwarebytes Chrome extension is detecting loungesrc.net and flagging it as malicious (I believe). Malwarebytes report.txt msert.log
  5. Izzy here. Thank you for such a detailed response, Maurice. I did all of the steps you mentioned and attached the file from AdwCleaner. It does seem like the problem has been solved. I haven't gotten the annoying popup since doing the steps. Is there anything else I should do for now? Can can I prevent the same thing from happening in the future? AdwCleaner[C02].txt
  6. I'm getting the following message every few seconds and it's becoming annoying. Not sure what I should do. I've run scans with Malwarebytes and the threats continue to appear shortly. Attaching an image of the pop-up message I'm getting while browsing on Chrome.
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