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About Protos97

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  1. So I made a new windows account and my windows key works now. Thank you for the help!
  2. Thanks for the help. I will follow your instructions tomorrow
  3. Thanks for the info. I tried out your instructions as listed above but my start menu still does not work. It works on my other accounts on windows 10, but not for my coding profile. Any ideas as to what is wrong?
  4. Hi, one of my guest users on my windows 10 computer is not working. I use this guest as a way to put all my coding software on another profile so it doesn't clutter up my computer. Today, I logged in and as I pressed the start menu it gives a critical error saying that the Critical Error Your Start menu isn't working. We'll try to fix it the next time you sign in. Also, it won't let me use command promt with admin privileges on this guest account, but my admin account and main user works just fine. Any ideas on what it is?
  5. That's weird. Why would the publisher be unknown if it is trusted on windows 10?
  6. Hi, I was trying to uninstall a program from one of my user accounts on windows 10 and this error came up concerning an unknown publisher to make changes to my device. I then logged in to my admin account to uninstall and the same message showed up. Is it something I should be worried about?
  7. Thank you for your help. I guess it's nothing then. Why did Malwarebytes pick up another file our of Ableton though? Is there something else I can do just to be safe?
  8. Here you go. As to answer your last question yes my default browser (Chrome) is synced to my phone and chromebook. Any idea what is happening here. Is someone using scripts to abuse exploits into my recording software? FRST.txt Addition.txt
  9. This is the second time in the last 40 days that there has been some sort of exploit found in my music software. I had assistance last month for the same program but different .exe file which is the problem. My first post is found here concerning and exploit in the ableton installer .exe : Now the new problem is found in another .exe in ableton. I am not sure exactly what is up with this application, but malwarebytes seems to be fighting tooth and nail to keep it healthy. Here is a txt file of what malware bytes found. ableton 10 exploit.txt
  10. the PC is running fine now and I am using ableton without any issues. I do have one last question. How did my recording audio software ableton have malware in it? It's gone now but was there a bug that was exploited or something. Not sure how that happened.
  11. Not yet. Ill post comment tomorrow around noon when I apply all the extra safety steps you recommended.
  12. Hi, Thank you so much for all your help. Do you know what kind of viruses and malware I had installed on my computer?
  13. I think this is the file you are looking for.msert.log
  14. Hi I ran the windows defender scan after updating and there were no detections of any viruses and malware. However I am having some difficulty finding what you asked for copied below: The log is named MSERT.log the log will be at %SYSTEMROOT%\debug\msert.log which in most cases isC:\Windows\debug\msert.log
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