Jump to content

BDSolomon

Members
  • Posts

    4
  • Joined

  • Last visited

Posts posted by BDSolomon

  1. This came from a support ticket -- they recommended I submit it as a suggestion.

    I opened the ticket all upset because I was prompted for an upgrade, I installed it with no clue that a reboot would be required.  It was, and I was very upset.  Here's the details:

     

    I generally considered your application important enough that I accepted upgrades whenever they popped up.  I often have a lot of open windows and basically never reboot.  I will reboot if I have to, but only at a time of my choosing (barring crashes).  Since you cannot alert me that a reboot will be needed until it’s too late, it doesn’t matter that a reboot is rarely needed; I have to assume any upgrade might require that.  I was very annoyed when I got the reboot requirement that initiated this ticket, because it was a very unpleasant surprise.  I don’t even recall if I was given no choice, that it would reboot in 5 minutes if I didn’t choose it sooner.  I think I closed everything and allowed the reboot because I was afraid that it was already stopped so I would be running unprotected if I didn’t reboot.

     

    Now if you had told me that a reboot would be required BEFORE I accepted the update, I would have scheduled that for a time that the reboot would be more convenient (well let’s say less inconvenient).  Would I have forgotten?  Good chance, so either a periodic reminder or a “don’t ask again for ___ hours” window would be a good idea.

     

    Between open windows, and not wanting to basically lose my PC for 5 minutes, I do not appreciate surprise reboots.  You have just made me defer most upgrade alerts; thanks for nothing.

    Until I find out that this is fixed, I will assume all upgrades may reboot, and will defer them and hopefully remember to manually initiate it.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.