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About Diminished7th

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  1. Ran the support tool, did the cleanup, restarted the PC and the install failed. As the installation was running a command prompt briefly appeared with text saying DNS sever is OK and then the malware reinstalled itself again. I can block the installation of the malware after removing it with the anti-rootkit and disconnecting from the internet before my PC has restated, but as soon as I try to install an anti-malware program the malware manages to re-install itself. Also there is an executable file that was created the same time malware installed itself called winnts that may be one of the rea
  2. I Can run the anti-rootkit. Here's the log. mbar-log-2020-01-27 (08-46-47).txt
  3. As an addendum to my previous post, the malware appears to a cryptocurrency miner virus called lsma12.exe for what it's worth.
  4. As I suspected, uninstalling Malwarebytes via the support tool and trying to re-install it resulted in the malware infecting my PC to re-install itself and block the install.
  5. My operating system is Windows 7 and I'm not using any anti-virus programs. My problem started today when a technician from Spectrum came to my house to fix signal issues that I was experiencing. The technician managed to fix the issues by replacing my dying modem, but less than 2 hours after the technician left I saw what looked like a command prompt mentioning something about a DNS server. Concerned I attempted to run Malwarebytes but it appeared to have been uninstalled. Not being able to install Malwarebytes I tried to run the Mbar program which found about 15 different kinds of malware on
  6. I just had a technician from Spectrum repair issues I was having with my internet and soon afterwards when I open both Firefox and Chrome I got the about:blank pages. Concerned I was going to run Malwarebytes, but the program appeared to have been uninstalled so I tried to install it again but was met with the message that I couldn't. Also there was a point soon after the technician had left when browsing there appeared to be a command prompt quickly appear and disappear. Any help is appreciated.
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