ymitech

Not sure why I need to do the job for your designers but here are the ways you've made things difficult for people. Your new UI requires that I log in to do things like update my card to renew. The old system could just know that based on the installed mbam and its SN. You've made it harder. Since I never in the past needed to know what email mbam registration was connected with (don't think there even was one) I have no idea what email to log into my account to update my card. And your system doesn't have anything nice like "we'll send an email to the adr connected with this SN" to

I have never needed to know what email adr mbam is associated with to do things like check what kind of account, how long to go, get to a page to change my ccard for renewal. Of if I did then mbam was smart enough to figure it out from its own SN and registration and knowing a login was just never an issue. Now the new UI requires that because it's all behind a web page that requires login. Someone in our company purchased MBam a year ago, under who know whose email adr, or maybe it was under the IT person's, who knows. Now we need to update the card for auto renewal and we have no idea how to