thank you for your explanation. I am totally understand your point of view. The monitoring software you describe can also not coming into Play Store.
We wanted to provide a solution which is on basis of mutual trust. This is why we have had to contact Google Play Developer Support and clarified how the app have to be designed. One of the points was that the software should not provide any data without notifying the device owner that the certain data was requested, like "Papa have just checked your location". Many of our customers are couples who share their data with each other, just saying they have nothing to hide.
Of course one can put the app in white list on the phone if he/she trust it, but there are some inconveniences:
the scan shows that there is a "Malware found". This is what customers don't understand, when they install the app for the first time. They are thinking we want to stole their data. See screenshot:
even when putting it into white list, you see this message: "You have added Malware with known dangerous behavior to the whitelist". The first thing our customers thinking is: "this app is a virus" and these are the messages we getting in our support channel every day, and have to explain: "no this is not a virus, you can use it on the purpose to share your information with your partner". See screenshot:
Moreover, our app is used by businesses in some countries to monitor company devices. The fact that the app is detected as Malware ruins our reputation and, accordingly, our business.
Is there a way we can additionally change something in our app to not to be detected as Malware by Malwarebytes?