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About SimonZ

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  1. New Component package installed and all real-time protections switched on. Will monitor and report back in a few days time. Thanks for the swift esponse
  2. As requested, please find attached the Support Tool logs. NOTE THAT THESE LOGS WERE GENERATED WHILST OUTLOOK 2016 WAS WORKING NORMALLY. In an effort to localise the problem and determine which shield/shields is causing the problem, I am currently running with the Ransomware shield switched off. When the problem reoccurs, I will rerun the logs and upload the results mbst-grab-results.zip
  3. Good Morning W10 Home (Fully Patched), MS Office Pro Plus 2016, Malwarebytes (Premium) v3.8.3.2965 (Component Pkg v1.0.627, Update Pkg v1.0.12785, no exclusions), BitdefenderFree Prior to installing v3.8.3, the above config was stable for at least 16 months. During this time, Malwarebytes and BitdefenderFree coexisted fine, with no system problems and Malwarebytes went through at least one update. However, as soon as Malwarebytes updated to v3.8.3, an intermittent Outlook 2016 problem manifested. Basically, every few days, the Outlook 2016 Send/Receive process will hang partway
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