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About JHR

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  1. Thank you Kevin! Have a good day! Jacob
  2. Hello Kevin! Here they are. Thank you! Jacob FRST.txt Addition.txt
  3. Hello Kevin! Thank you for responding so fast! I'm very relieved that I'm getting some help at last. I performed everything that you have asked me too and have attached the appropriate files. I did the Malwarebytes scan again (as per your instructions) and it came up with no threats found. I wasn't able to check a box, nor did it ask me to restart. I went into the reports and found the log and it is included below in the scan.txt number 2 file. I'm sorry if this wasn't what I was supposed to do. I next downloaded the Malicious Software Removal Tool and ran as an administrator as
  4. Hello, my name is Jacob and I need some help. I bought a Lenovo Legion a few months ago and it started having issues about a week after I got it. It's progressively gotten worse and my father recommended this forum to me. Just so you know I am not very tech savy at all so please be patient with me if I don't understand how to do something. If I am given good instructions on where to go on the computer and what to do, then I can do that. Attached are all of my logs: Thank you! FRST.txt Addition.txt scan.txt
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