We have about 250 users in our environment and have had problems recently with mbam causing the systems to freeze and then the user is unable to access their machine. Windows error logs show
Faulting application name: mbamservice.exe, version: 22.214.171.124, time stamp: 0x56ba23be
Faulting module name: mbamservice.exe, version 126.96.36.199, time stamp: 0x56ba23be
Exception code: 0x40000015
Fault offset: 0x00083e85
Faulting process id: 0x2e6c
Faulting application start time: 0x01d599681d15c8d1
Faulting application path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
Faulting module path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
We are currently connecting to Windows 10 VMs via RDP on Nutanix. Windows 10 version 1809.
I have attempted reinstalling the client on the effected machines via a push and this has had no effect. Any help is greatly appreciated!