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Thank you very much, Maurice. I'll get in contact tomorrow early in the morning. Have a nice week. Juan

Thanks for your interest, Maurice, but, as I have explained in my very first text, the "Forgot password? (In blue)" feature does not work at least for my email address. I'm coping and pasting my original text: "But I have forgotten my password." "Anytime I click on "Forgot password?" and insert my email address I don't receive any new temporary password." "I have checked my SPAM folder, just in case, but there's no email with any data from Malwarebytes." "I have clicked so many times that I have been banned for one hour." Thanks again, Juan

Thanks, Maurice, Then, I'll try on monday By the way, the web I was trying to enter, but I can't, because I've forgotten the password and I'm not receiving any email with a temporary password was: https://my.malwarebytes.com/en/login Anyway, I will start a new ticket. Thanks again

All right, Porthos, thank you very much!

I'm sorry, Porthos, my English is not very good. What do you mean with " Lets ask @AdvancedSetup "? Do you mean that you are going to ask or should I do it? Thanks!

Hello, Is it possible to contact directly with customer support? I'm trying to sign-in in main web: https://www.malwarebytes.com/ But I have forgotten my password. Anytime I click on "Forgot password?" an insert may email address I don't receive any new temporary password. I have checked my SPAM folder, just in case, but there's no email with any data from Malwarebytes. I have clicked so many times that I have been banned for one hour. I suggest to change my registration email address, which I'm not going to write here, due to security reasons. I will appreciate any help. Thank you!