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Carson70

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Everything posted by Carson70

  1. @Porthos Thanks for the suggestion. Turned on LO program protection & followed your suggestion in adv settings. Have access w/o blocking. Was aware of these advanced settings but I am not knowledgeable enough to use them w/o guidance from expert. C
  2. Attached is support tool logs Since original post I have turned on RTP Exploit protection but turned off protection for LibreOffice under Manage Protected Applications - a more restricted setting that allows me to use LO w/o compromising general RTP Exploit. mbst-grab-results.zip
  3. Log Details- Protection Event Date: 9/15/22 Protection Event Time: 3:45 PM Log File: 4ef185e8-3537-11ed-8d83-f8bc12754426.json -Software Information- Version: 4.5.14.210 Components Version: 1.0.1751 Update Package Version: 1.0.60101 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent.Generic, C:\Windows\system32\cmd.exe \c ver, Blocked, 0, 392684, 0.0.0, , -Exploit Data- Affected Application: LibreOffice Protection Layer: Application Behavior Protection Protection Technique: Exploit Office spawning batch command blocked File Name: C:\Windows\system32\cmd.exe \c ver URL: (end) RTP exploit block occurs when opening LO from desktop shortcut, any *exe in program folder [e.g., sdraw.exe] or trying to open from a any file that LO can handle What I tried: Add previously detected exploit,,, - nothing appears in add list [ Hash + Application ] add exclusion for Libre Office program folder - succeeds but doesn't stop RTP exploit block add exclusion for Libre Office under allow app to connect to internet but doesn't stop RTP exploit block turning of Exploit Protection temporarily to open LO stops block but is the least ideal solution. Appreciate any helpful ideas to solve...
  4. Add my vote to improve visibility of icon in notification area & taskbar. Can a background color be added so so blue icon is more visible? white or light grey background?
  5. @gonzo thanks for the quick reply. At least the issue is known even if no projected fix. I pretty much have already followed your suggestion keeping FDM extension disabled except for actual download times.
  6. BG version = 2.3.16. Using FDM to download causes extension error message: " This extension failed to name the download "" because another extension (Malwarebytes Browser Guard) determined a different filename " Requires reloading FDM extension. The same message has occurred but under BG extension with FDM named as the offending extension. I also use both extensions on Firefox but have not experienced this problem, however I do much less large-scale downloading using FF so it may be a problem on that browser as well. Simply not noticed because FDM used much less frequently on FF. This is a longstanding problem not solved by most recent BG update. I have sent a problem report to the FDM development team as well.
  7. @Porthos I may be in my 70s but my memory is quite intact. Not only do I remember your advice but my response - @porthos I understand. Right now I can do nothing about either email -- MyAccount or original support ticket email -- until I re-establish reliable contact with a support person first, then we can communicate off forum. @Porthos Can you help by alerting a forum admin to intervene and follow up on ticket 3679641? TIA
  8. Help! from Admins for lost/blocked contact with support. Would appreciate intervention of forum admins to re-establish support contact and resolve initial problem MWB support problem: Lost access to MyAccount - invalid email 12/16/21 Ticket 3679641 Contact dates from Nektarios (Support) 12/27/21 12/29/21 12/31/21 I replied to them all, but received replies implying he had not read or even received my replies: "12/29/21 - Just checking in. I was wondering if you need further assistance or have more questions, just let me know and I'll be happy to help. 12/31/21 - I haven't heard from you in several days; please let me know if your issue is resolved or if you need further assistance. If I don't hear back from you in a couple days, your ticket will be set to solved." I used a Blur masked email to contact support; it had a domain name of xxxxxxxxxxxxxt@blurme.net Perhaps this is the problem with both replies & the original problem of losing access to MyAccount email (that email had this domain name - xxxxxx@opayq.com): "Senders of mail to Masked Emails have blocked our Masked Email domain(s) because they think we’re sending spam. In this case, the sender of these emails may have black-listed our Masked Email domains or email server IP addresses. If this is the case, you may be told "please provide a valid email address" or "disposable email addresses are not allowed". When this happens, simply email us at support [at] get abine [dot] com and we can change the domain for Masked Emails on these specific sites to one of our other domains (e.g. @maskedmails.com, @abinemail.com, @beconfidential.com, etc...)" -- Abine Blur FAQ
  9. Tried password reset. Failed. Here's screenshot of result: BTW, I turned off Blur's tracker component for sign-in and entered credentials from local source. Despite my certainty that email WAS valid and credentials worked successfully in the past, it appears MWB does not accept email as associated with my account. Any thoughts?
  10. @AdvancedSetup: Again, I never reach the validation code sent screen. Here's a screenshot after I fill in credentials, check not a robot and click sign-in button: @Porthos: 1. Never would have thought of using different browser as issue, thanks. I never used the browser's own sign-in credentials storage. For many years I've consistently used Abine's Blur browser add-on to store credentials. Besides password storage it creates masked emails. MyAccount's email uses Blur's xxxxx@opayq.com domain. It worked successfully when I first signed up. However, recently this domain has been rejected by several websites requiring changing the masked email to another Blur domain option [eg, @blurme.net]. Could the MWB system have started flagging the '@opayq.com' domain as malicious? 2. The 'forget password' sounds like a possible action to try. At least I'd verify that the current acct email is still valid. I assume if the MWB sign-in system views the current email as invalid it won't proceed to the create new password stage. Am I correct? BTW, I've checked a Blur 2019 note attached to the MWB MyAccount credentials which verifies the current masked email as the one initially set up. Thanks to both of you for ideas; at least it will help me review with support actions I've already tried. C
  11. I'm using Brave now. 12 - 18mos ago it was also Brave but I may misremember - definitely not Chrome or FF. For awhile I used CCleaner browser before switching to Brave. I never got past initial sign-in screen to the 2-factor screen & email. C
  12. Thanks for the reply. I'm already aware of the wait time. Was hoping other forum members might cite things to double check or mistakes people commonly make [ eg, entering forum email NOT account email ] that mimic problem. Something to do while w....a....i......t........ing for reply. C
  13. NB: I have just submitted a MWB support ticket [ #3679641 ]. While waiting for a reply from support I am looking for forum suggestions to try to gain access. Problem: MWB 'lifetime' license. Created MyAccount in 2019 at same time I was issued a new MWB product key. email and password used to successfully access MyAccount numerous times but not in last 12 to 18 months. Today, attempting to sign-in to MyAccount my email and/or password were rejected as incorrect. I have verified these credentials are the same as those stored encrypted on my computer when I originally created the account. Would appreciate any helpful ideas or actions to try while waiting for support to reply. TIA - Carson
  14. Experienced the same problem with 'Do not block..." as @509SportsDad . Reinstalled MWB 2.2.2 just now and will test. Win7Pro x64, Brave browser w/ brave shields, Nano Adblocker and Defender plus Blur (Abine). Have experienced this in the past; seemed to resolve with new update but has recently come back. BTW, upon installing MWB after removal was asked for email....again. I understand the reason but still find it annoying that it is not an opt-in.
  15. @PeacheaterUK That last post describes my experience.
  16. I should add that this occurs on the latest Firefox version as well as the chromium browser CCleaner [Avast] browser.
  17. Late on Saturday, Jan 25th, I received Browser Guards blocks on the following sites: https://www.schneier.com https://www.oldergeeks.com Earlier in the day and before Saturday I had had no trouble accessing these sites. "do not block this site in the future" can briefly be checked, the screen refreshes, and the checkmark disappears. "I want to continue.." works for this instance but not for accessing sites again later. Temporary fix: Manually add sites to allow list checking ALL of these options: Ads / Trackers, Malware, Scams, PUPs. Did not want to spend the time to play with various combos. MWBG v2.1.8
  18. Glitter Bomb Trap to Bust Porch Pirates? It’s Back with Awesome Upgrades https://youtu.be/a_TSR_v07m0 Mark Rober creates a non-lethal IED-like device to get revenge on package-stealing porch pirates; see both the device details AND videos of the results. Devilishly ingenious.😂. @10:16 - Watch Rober get his revenge on volunteer who reneged on promise to deploy package and ghosted Rober. It's revenge designed to keep on giving! You don't want to get crosswise with this guy. 😂
  19. I too use Textify. Can confirm just completed MWB scan does NOT identify it as malware when scan yesterday did report it as malware.
  20. A cinematic snowball fight shot on iPhone 11 Pro by David Leitch, who has directed: John Wick, Deadpool 2, and Fast & Furious: Hobbs & Shaw.
  21. @unknownguy I used Secunia PSI and had the same reaction moving from v2 to v3. I have used Patch My PC but found the interface frustrating. In the left pane it lists ALL the applications it covers whether or not they are installed on YOUR computer; updates for your installed software are color coded in red but finding them by scrolling in this long list is a pain. The right pane lists only your installed software, color coded to show new updates. Unfortunately, many listings here only show the CURRENT version number not the new version number forcing you to search through the left pane list. Worse still, on my system completely separate applications were listed on the SAME line -- confusing. Posted on their support forum but received no response; uninstalled Patch My PC. As I originally said I now use SUMo [lite=free version] exclusively to alert me to new updates. Be aware that SUMo apparently relies to some extent on community members to alert the developer at kcsoftwares about new updates. Even though I have EXCLUDED listing BETA versions through the settings menu I still receive some BETA version notices. Occasionally, I also receive notice of an update in SUMo when the software developer's website shows no new release. The paid version offers to automatically update SUMo itself; it also allows users to download new application updates from the kcsoftwares website or from the developer's website. But according to SUMo's user forum the user is sent to the developer's website HOME page and not directly to the DOWNLOAD page. From skimming the forum a few weeks ago it appears this has been a longstanding complaint. There's also an online service called Ninite that promises to 'Install and Update All Your Programs at Once'. Like Patch My PC it covers several hundred applications. Like you I am not interested in bulk or batch installing updates and will stick with SUMo lite despite its imperfections to alert me to new application updates. I can finish the remainder of the update process on my own.
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