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gatortail

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  1. gatortail's post in Blacklist Removal Request was marked as the answer   
    This block will be removed.  Please allow 2 hrs for it to propagate out.
  2. gatortail's post in BrowserGuard false positive was marked as the answer   
    This block has been removed.  Please allow 1 hr for it to propagate out.
  3. gatortail's post in Whitelist Website was marked as the answer   
    The block is being removed.  Please allow 2 hrs for it to propagate out.
  4. gatortail's post in MB Privacy causes BSOD after update was marked as the answer   
    @JoeyBob We'll be including a fix for the BSOD issue in our next release (v3.5).
  5. gatortail's post in How to find the IPv4 address of an app on my iPad was marked as the answer   
    Correct, unfortunately the Bypass feature is just available on the Widnows app at present. 
  6. gatortail's post in False Positive (Fraud) blocking our Website was marked as the answer   
    The block will be removed.  Please allow 2 hrs for it to propagate out.
  7. gatortail's post in Trouble activating trial license on iOS, already activated on Win & Android was marked as the answer   
    @Raph81 You may start a trial from Malwarebytes.com/vpn, from the Apple app store, or the Google Play store.  The trial is available on 5 devices for 7 days on Windows, Mac, iOS, and Android devices.  
    The restore purchase option on iOS is for purchases that were made thru the Apple app store.  If your trial was started from one of the other platforms then you need to ensure you have created a Malwarebytes Account and follow the "I already have a subscription" path.
    Please see: https://support.malwarebytes.com/hc/en-us/articles/1500004151222-Malwarebytes-Privacy-for-iOS-guide 
  8. gatortail's post in Registration server error on ios was marked as the answer   
    It appears you are running iOS 15 Beta.  We have not confirmed compatibility with that release yet.
  9. gatortail's post in Privacy with new supported languages was marked as the answer   
    Very soon!
    We appreciate your support and your patience.
  10. gatortail's post in Problems using BBC sites and services was marked as the answer   
    Glad to hear that worked. 
    In a perfect world we would absolutely make it more straight forward and allow you to just specify BBC.CO.UK.  Unfortunately the readable url gets translated into an IP address and those can change so it would be a constant challenge to find the current IP addresses for a given site.  Should the BBC create an Application (similar to how we recognize the Chrome browser) then we could have a sure way to identify it and direct it around the VPN.
  11. gatortail's post in BrowserGuard addon feedback was marked as the answer   
    Appreciate your feedback.  The extension has to be opted into in order for it to be installed so there is nothing sneaky about it.  It also provides protection that can't be duplicated outside of the browser and doesn't create any noticable impact to speed.
    If you'd prefer not to use it then it's your option to skip installing it.
     
  12. gatortail's post in False positive? was marked as the answer   
    This block is being removed.  Please allow 2 hrs for it to propagate out.
  13. gatortail's post in website blocked was marked as the answer   
    This block will be removed.  Please allow 2 hrs for it to propagate out.
  14. gatortail's post in Website blocked was marked as the answer   
    This block has been removed.  Please allow 2 hrs for it to propagate out.
  15. gatortail's post in Website Blocked by Browser Guard was marked as the answer   
    This block will be removed.  Please allow 2 hrs for it to propagate out.
  16. gatortail's post in False positive for SaaS software was marked as the answer   
    New installs have a version of the db from a point in time.  The extension will reach out silently for db updates, but if you install and immediately try the site before the silent update occurs you're still operating from the old db.  Once the silent update occurs you are actually up to date and the block no longer occurs. 
  17. gatortail's post in Browser Guard Popup about Malwarebytes Premium was marked as the answer   
    There is a new one-time message:
     
    This appears when you have Browser Guard for Chrome and Malwarebytes Premium installed.  There can be instances when you attempt to visit Malicious sites where both products produce block messages.  In an effort to streamline this, if you Allow Browser Guard to manage the overlapped block messages then this will suppress the Malwarebytes Premium message if both products are active.
    You can manage your Browser Guard Setting to change your original Allow/Decline choice:

  18. gatortail's post in Browser Guard - Website blocked for suspicious Trojan was marked as the answer   
    This block will be removed.  Please allow 2 hrs for it to propagate out.
  19. gatortail's post in My websites got rickware problem was marked as the answer   
    The blocks are being removed.  Please allow 2 hrs for them to propagate out.
  20. gatortail's post in Please unblock my site from your Malware browser guard was marked as the answer   
    The block has been removed.
  21. gatortail's post in Website is blocked. Can you please remove was marked as the answer   
    This block is being removed.  Please allow 30 minutes for it to propagate out.
  22. gatortail's post in False Positive - Mailbutler was marked as the answer   
    The block will be removed.  Please allow 2 hrs for it to propagate out.
  23. gatortail's post in Blocked site - Full Hearts Romance was marked as the answer   
    This block will be removed.  Please allow 2 hrs for it to propagate out.
  24. gatortail's post in Browser guard is blocking why ? was marked as the answer   
    This block will be removed.  Please allow 2 hrs for it to propagate out.
  25. gatortail's post in browser.pipe.aira.microsoft.com was marked as the answer   
    The reason browser.pipe.aira.microsoft.com was blocked even with Ads/Trackers off is because it was flagged as malicious, not as an Ad or Tracker.  That is why it was shown in red with a little bug to the left.  It didn't require a complete page block because the call could just be skipped.  I'm guessing research reviewed that item and updated how it's categorized.  
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