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gatortail

Staff
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About gatortail

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    Staff

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    https://www.malwarebytes.com

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  1. The block is being removed. Please allow 15 minutes for it to fully propagate out.
  2. Please post the MBST Logs here and we'll have someone review and try to assist you.
  3. @Gt-truth please open a new topic and provide an example of the site you're visiting and screen shots of the issue. Also, which version of Chrome & Browser Guard you have installed.
  4. The main feature is the addition of local language support which can be found on the Advanced Settings page.
  5. V1.5.0.299 Improvements/Features Support local languages: Deutsch, Espanol, Francias, Italiano, Portugues (Portugal), Portugues (Brazil), Nederlands, Polski, Pусский Stability/Issues fixed Misc bug fixes
  6. I'm sorry to hear the product isn't functioning for you. Could you please provide the support ticket that contains the logs for review?
  7. A reputation block is served for sites that are not highly traffic'd and therefore not necessarily vetted as safe. We are working on improving the language to make this more clear. I've requested for your site to be whitelisted to prevent a future recurrence.
  8. Thank you for confirming. Glad the db update resolved the discrepency.
  9. @Porthos Are you running BG v2.2.6?
  10. @Perff I'm not experiencing a block. Could you please share a screen shot of the block page you're encountering?
  11. @brainwizardphd referencing this from another post on this issue: There are a couple of 3rd party programs that can potentially cause blocking FRST from running via our MBST tool. Please go ahead and run FRST manually. Then also include the logs from the following folder: C:\ProgramData\Malwarebytes\Privacy\LOGS Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well. Thank you
  12. Please follow the directions from the following KB article and post back the requested log Upload Malwarebytes Support Tool logs offline Thank you
  13. Thank you for sharing the update, I'm glad you were able to resolve it.
  14. Yes, this addresses all supported browsers: Chrome, Edge (Chromium), and Firefox.
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