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LostShaolin

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  1. The problem is, this can very likely prevent your phone from updating towards the latest recommended software/firmware versions, at least for my phone. (which is an Access Wireless Android version 7.1.1 Model TW801. I can confirm this because before removing this app, I had a software update notification after going to System updates from under the About phone section. However, once I found out that Malwarebytes detected as pup.riskware.autoins.fota.ins under an app called Wireless Update, I had to remove it via command prompt using the commands adb shell pm uninstall -k --user 0 com.fota.wirelessupdate after finding it's path: package:/system/priv-app/SystemFota/SystemFota.apk=com.fota.wirelessupdate (because so far it was the only way I can remove it according the information below) I get a notification error saying "wizard keeps stopping" which is basically preventing me from updating the phone. It's really a sketchy pickle to be in. I don't want to use my phone with malware stuck on it forever, but at the same time, I don't want to leave it vulnerable without the latest updates. Either malwarebytes has to do further investigations to ensure this file is not a false positive or if it is virus, someone over at Access Wireless needs has to do some digging of their and at least provide some kind of patch in future updates to fix this issue.
  2. Update so far: It seems I forgot download and install Google USB driver and that solved the error problem. After typing in adb shell pm list packages -f in command prompt, the only package names I found were package:/system/priv-app/SystemFota/SystemFota.apk=com.fota.wirelessupdate but there was not mention of com.adups.fota and/or com.adups.fota.sysoper. Should I still process towards the next step?
  3. Another update on my current status on what I've done so far, after re-reading, I think I might have a little clear understanding on what I needed to do. According to the guide with the link provided and if I'm correct on this, it seems I needed to go under System Variables and find a Variable called "Path", edit the value, add a semicolon first at the end of the path and then add C:\Users\"my username"\AppData\Local\Android\Sdk\platform-tools. However, even after getting all that done, now when I enter "adb shell pm list packages -f", all I get is "error: no devices/emulators found" and nothing that is listing com.adups.fota and/or com.adups.fota.sysoper.
  4. I apologize @1PW, that instruction guide was post under this section, so I assume and decided to post under this same section since my question was in response towards that. But still, anybody have an idea on why the command "adb shell pm list packaged -f" is not working on step 5? I've already finished installing Android studios. My guess is I have to put a specific path under environment variables, but I don't know what I have type or whether if it goes under "User Variables" or "System Variables"
  5. So I'm trying to remove an infection called pup.riskware.autoins.fota.ins on my Android which is called Access Wireless (Android version 7.1.1) Model TW801 and after following the instructions here from this link https://forums.malwarebytes.com/topic/216616-removal-instructions-for-adups/ At step number 5, I typed in the command "adb shell pm list packaged -f", but it giving me a message saying "adb is not recognized as an internal or external command operable program or batch file". Could it have something to do with the environment path? I understand it said I must set a path and then it mentions: (Path is usually C:\Users\<username>\AppData\Local\Android\Sdk\platform-tools\) but I'm not sure what this means? I coped that in system under values and just made up a value name titled ADB, but that didn't work. Is there something I'm doing that's incorrect regarding the path? If so, what do I have to do? Thanks for any help out there.
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