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About Reina3385

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  1. Thank you for your help - it appears that everything is working great now!
  2. My apologies - I'm not sure which is the correct report to send because 1) the first time I ran the scan, I also ran the "preinstalled apps" scan by mistake. It took hours and never finished. I had to use task manager to end the task because it kept freezing and stopping. 2) Adwcleaner didn't look exactly as described. I didn't have a "reports" tab but I have a "log files" tab and there were no reports under the "clean" category. The only reports I have are included here. AdwCleaner[S00].txt AdwCleaner[S01].txt AdwCleaner_Debug.log
  3. Here are the reports. Thank you Fixlog.txt Malwarebytes Scan Report.txt
  4. Good I'm running the scan now. Thank you for checking on me. I've been at work, sorry.
  5. text file malwarebytes scan.txt FRST.txt Addition.txt
  6. Additional scan result of Farbar Recovery Scan Tool (x64) Version: 14-08-2019 Ran by mandi (17-08-2019 15:58:51) Running from C:\Users\mandi\Downloads Windows 10 Home Version 1903 18362.267 (X64) (2019-08-17 19:50:23) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-2070805182-1944895350-1092593578-500 - Administrator - Disabled) ASPNET (S-1-5-21-2070805182-1944895350-1092593578-1002 - Limited - Enabled) DefaultAccount (S-1-5-21-2070805182-1944895350-10925
  7. Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 14-08-2019 Ran by mandi (administrator) on LAPTOP-42T4K8D3 (HP HP 15 Notebook PC) (17-08-2019 15:54:41) Running from C:\Users\mandi\Downloads Loaded Profiles: mandi (Available Profiles: defaultuser0 & mandi) Platform: Windows 10 Home Version 1903 18362.267 (X64) Language: English (United States) Default browser: "C:\Program Files (x86)\AVG\Browser\Application\AVGBrowser.exe" -- "%1" Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar
  8. Help I've a virus on my windows laptop! It keeps turning off my laptop and starting up with PowerShell.exe
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