Mike88

The "Wise" company https://www.wisecleaner.com/wise-registry-cleaner.html offers a free disk cleaner and registry cleaner , but running adwcleaner afterwards produces a report , the part that worrys me is "PUP.Optional.WiseFolderLock" which always appear if either or both the above products are installed. Uninstalling all "Wise" products the notice disappears ! Does someone have any info on "PUP.Optional.WiseFolderLock" ?Adw.txt

Err ... Someone contacted me in the past couple of hours via messages and with a bit of conversation she asked me to check my registry to see if I have any entries for CNXT_AUDIO_HDA and I have several. I mentioned this to her and awaiting response. Prior to this I did download the Malwarebytes support tool that insisted on Net Framework 4.0 be installed. I did this and then the installer made me instal every Net Framework update before it would work ! I do have the zip file that was produced. I did ask the other person if she wanted me to upload it but waiting for her reply and to see if CNXT_AUDIO_HDA is the answer to the false positive.

Thanks for the reply. The log is attached. I have not quarantinned the item because I'm not sure what would be quarantinned as it may be something important to my system. AdwCleaner[S14].txt

OK, I'm new to this forum, registering was a major hassle in itself, the worst process I have ever experienced. But my reason for writing is that after installing Adwcleaner 7.4 it repoerts false information regarding "Preinstalled Software". It says I have ASUSSupport preinstalled which is not so ! I have eight Fujitsu computers, all the same model that get the same results ! I did not use a ASUS /ASUSS disk of any sort to install Windows 7 through the years. When I do a computer search for ASUS or ASUSS there are no results. This is obviously a false positive. It would be an improvement if Adwcleaner were to mention where the software is supposedly installed. I will wait and see if anyone can help me, if not I'll go back to using version 7.3. Thanks