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About Jeff23

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  1. Alright, well I appreciate you taking the time. Thanks for the help.
  2. Well I don't think the last update will tell you anything because I got update working again the same way as last time and continued the updates. But here's the history that shows up, you can see where it failed.
  3. well... I did the restore and Update and Defender were working again. So I did a Windows Update and restarted and... Update stopped working and Defender disappeared again...
  4. There's a restore point on Jul 2 with the description "windows update" so I guess that was before the update problem, I don't know if that's before or after the windows defender problem... I'm assuming they happened at the same time. I guess it's worth trying...
  5. Does Malwarebytes prevent windows defender anti virus from running?
  6. Well, I guess if that's the only option left I don't really have a choice... I'm not sure what it means when it says it will keep my "personal files" though. What about, say, a game installed to C:\Folder_I_Made\Game\ or media files in C:\Movies\ ? I'm not clear on how it determines between a "program you installed" vs. a "personal file."
  7. I successfully activated and logged into the admin account but trying to merge the reg file gave the same error.
  8. The registry file gave the same error message: "Error accessing the registry." There's something preventing the WinDefend registry key from being created. FSS.txt
  9. That reset some things to default, like some file extension associations, but didn't seem to affect anything relating to Windows Defender, unfortunately.
  10. That gives the same error message as window #2 in the pic in my previous post. Something is stopping the "WinDefend" key from being created. Gives the same error if I try to manually create it in regedit. The key is not there at all currently.
  11. Didn't seem to change anything. It said some changes were successful but others gave error messages. I noticed my computer also won't let me add this key manually in regedit (it's not there currently); HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WinDefend I can add other key names in that folder, just not one called WinDefend. I'm worried I still may be infected with something, or maybe the changes it made are still in effect somewhere... Frustrating! I appreciate the responses though.
  12. I had already done 7 (MsMpEng.exe was there, iirc) and 8. I can't do 6 because the options are greyed out.
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