chark90

Our cms domain is blocked by malwarebytes due to trojan. We have had false positives before. It could also be a script on a specific site we are hosting on this server. cms.revize.com/revize/admincenter Thanks.

Can you review this site? There was a user using the cms/wordpress editor that injected a script onto the site due to a virus on their personal machine. The script was removed and script injection is no longer allowed by CMS so it should be a false positive at this point. Thanks.

Got a new key from support. You can close this ticket. Thanks.

Definitely not. I bought this pretty much a decade ago and don't keep boxes generally when moving around.

After the update my key stopped working. Getting error that it in use on another device. I have had to get my key reset multiple times in the past because support were not able to attach it to my account at the time (feature did not exist for lifetime keys I was told). Anyway, this time around I tried going through and getting my key reset and now require proof that I have my box from 10-15 years ago? Isn't me getting the key reset in multiple support tickets over the last 6 years good enough? I am not sure why you guys are trying to weed out the grandfathered lifetime users. One of the older tickets from when you changed to the newer support system with ticket numbers Malwarebytes Support Ticket 2078599