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About ChrisCJ

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  1. Hi, Thank you for all of the help. I followed advice from MB of logging in to my MB account and deactivated devices and immediately the number of available devices changed from 0 of 1 to 1 device available. I reinstalled MB and entered the license ID and license key and this was successful. So thankfully the problem is now solved. Regards, ChrisCJ
  2. I followed the link to upgrade to version three, on completion of installation my Malwarebytes has reverted to the free trial period. I tried to activate by manually inputting my ID and license key but got a message that "I have exceeded the maximum allowed number of installations allowed. There is a problem with your license key and we are unable to activate your license." I clicked on the button "Deactivate other devices" and I was diverted to the Malwarebytes website which had a message "OOPS something has gone wrong". I logged into my account to attempt to activate my licence from there bu
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