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GeorgeH75

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  1. From Paypers: "Eighteen months prior to the launch of the 2.0 version of its anti-malware software, Malwarebytes began developing two key things: 1) a new product with increased value for subscribers and, in close cooperation with cleverbridge, 2) a successful subscription model strategy. The company decided to rename the acclaimed Malwarebytes Anti-Malware PRO to Malwarebytes Anti-Malware Premium and make it available from its online store for an annual subscription of USD 24.95. Malwarebytes built in added value by extending the subscription’s coverage for up to three PCs. They also offered free upgrades to users with existing lifetime licenses for Malwarebytes Anti-Malware PRO."
  2. I had the same problem. Got a deal through Cleverbridge for a lifetime license for 3 pcs for $24.95 Jan 2013. Was able to download and run on 3 computers using the same ID and Key to install. During the last week when I did an update I ended up with 2 computers with the trial and 1 with the Premium with lifetime license. The invoice did not state 3 pcs or Lifetime license but obviously I was able to have it on 3 computer for 6 years. I have a ticket into support.
  3. Thanks Ron for the editing...I should have known better. I'll see what I can come up with and send it.
  4. Cleverbridge had an online store and website...I had an invoice which I sent to Malwarebytes support: I have the receipt from Cleverbridge:
  5. I can't tell what the website was. I used PayPal and they listed the seller as Cleverbridge, Inc. In any case, Malwarebytes honored the payment and issued the downloads for 3 computers. If the licenses were false and they only sold 1 license for 1 machine why didn't tell me so I could get a refund, instead they wait until over 6 years later. Did Malwarebytes ever use authorized resellers for their product?
  6. 1/24/13 I purchased Malwarebytes through Cleverbridge. It was a lifetime license. 1 license for 3 PCs was the deal. This worked fine for years. On 10/24/17 I replaced the hard drive on one of my computers and had to submit a ticket with proof of purchase so they could reset my account and I could download the program for the new hard drive. It was the same computer with a new hard drive so it showed too many volumes and thus the reset was necessary. Now all of a sudden, I still have 3 computers but am only allowed the Premium on one. I submitted a ticket. Will they still honor my original purchase with Cleverbrige and do the reset so I can download the Premium on 3 computers? George
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