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zaid

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About zaid

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  1. hello i'm glad to find out there is no malware in my machine. thanks to you specially. here is the combofix attached file about the backups i dont think i have done any backup before malware attack or ever before. most of my files which are encypted which i really dont care but there are some which i really care about. i tried using stopdecrypter which you have told me about i'll see what can i do about it. what precaution would you like to give me so that the malware would not resurrect. THANKS ComboFix.txt
  2. I DID IT!! it works i can now use internet in chrome browser thanks man but my machine is kinda slow and my files are still encrypted, what precaution should i do now? am i malware free? here is the scan report in the attach file threatscan2.txt threatscan3.txt
  3. i mean virus .DALLE when i double click on malwarebyte application in normal mode it is not opening, it is just showing loading then the machine freezes i dont know what to do:(
  4. Hello maurice i cannot run malwarebyte in normal window because of the virus is there any way to run malwarebyte in normal window and do the scan? can i Restart the machine in Safe Mode with networking and run Malwarebytes from there. uninstall and redownload in safe mode and install it fresh in normal window and do the scan? here is the recent scan report in safe mode with networking since i cannot open malwarebyte in normal window thanks
  5. Hello maurice i cannot run malwarebyte in normal window because of the virus is there any way to run malwarebyte in normal window and do the scan? can i Restart the machine in Safe Mode with networking and run Malwarebytes from there. uninstall and redownload in safe mode and install it fresh in normal window and do the scan? here is the recent scan report in safe mode with networking since i cannot open malwarebyte in normal window thanks recentscan.txt
  6. Hello maurice. Thanks for replying. yes i'm using safe mode with networking because i can't use anything in normal window for more than 5 minutes meaning if i open any window or folder it says it not responding, then i have no other option than to force shutdown my laptop and open in safe mode with networking. i treid running hitmanpro and spyhunter nothing works i'm not getting any help other than malwarebyte forum after seeing some postive comments. thanks for that:) ALL THE THE STEPS ARE DONE IN SAFE MODE WITH NETWORKING. (1) firsst step is done (2) i have done all the step you described. here is the attached file i would like to mention that it didn't took me long as have you mentioned in earlier post and i didn't got the message to restart the system. (3) step three is done. here the threat scan report. second thing i would like to mention after scan,system told to restart so i did it. (4) step four done.here the ZIP file attachment. THANKS YOU waitng for your reply. Fixlog.txt threat scan.txt mbst-grab-results.zip
  7. Here's the attachment for updates version of mbar file thanks mbar-log-2019-06-27 (13-51-09).txt
  8. hello maurice naggar sorry for replying in the other post i could not help myself after virus infected my laptop with that being said i tried to follow instruction you provided for nasfar it didnt help! i'll follow this thread from now onward As i have told you before i cannot access to internet in normal windows meaning my browsers aren't working i'm using internet in safe mode with networking. here the attachment for mbar files you mentioned thanks for replying FRST_25-06-2019 15.28.20.txt Addition_25-06-2019 15.28.20.txt
  9. hello everyone all my files are Hello everyone, I am here to inform you that I have not been able to open malwarebytes on my windows computer nor was I able to open any other app. All files, videos and pictures look white and have .DALLE extension and cannot be opened. I tried to boot into safe mode, use malwarebytes and hitman pro , but nothing worked and the app doesn't run. later my i could not access the internet im using safemode with networking to download anti virus can anyone help me? _readme.txt
  10. FRST_25-06-2019 15.28.20.txthello i have the same problem as this: https://forums.malwarebytes.com/topic/248615-my-windows-machine-was-hijacked-with-a-virus-i-have-never-dealt-with/ can anyone help? Addition_25-06-2019 15.28.20.txt
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