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Veronica04

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  1. Hello Ron, Thanks for the advice. We will try the method and let you know the logs if that does not work. Thanks in advance. Veronica
  2. At Clipping Mask Asia production house there were some old windows computer which were running windows seven for years without any issue. Though Microsoft has stopped this version of windows we did not upgrade the system as we thought that the hardware of those particular computers were too weak to run windows 10. Unfortunately, all six PC of that version have been affected severely on the last week. Many of the apps are not working and not even opening. We can not even preview the images with windows application. Adobe Photoshop and Adobe Illustrator is not even working. Since all the PC have been affected at a time we strongly believe that it is a malware attack. We tried to recover the windows to the previous version but the recover is not working as well. Then tried to install fresh windows but it is not taking the installation. We are a bit worried if it is the end of the lives of those friends at our production house. If anyone can provide a suggestion to get the issue fixed we would be grateful.
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