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About Joannaphipps

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  1. Thank you Exile, you pointed me in the right direction. I was able to deactivate the device and then reapply the licence. I consider this question answered and the thread should be closed.
  2. I had to reload my windows due to system errors.Today I tried to reinstall with my license and was told that I couldn't activate my program because I paid my money for only one device and I had used that one install. I feel that I have wasted my time buying the license because I cannot install it onto the same machine I licensed it for. This seems to be a rather unusual way of forcing people to buy multipack licenses just so they have reinstall capability. I tried to activate the license on the site, that failed as well.
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