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Posts posted by Janwietze

  1. 50 minutes ago, exile360 said:


    If you haven't done so already, please create an account at My.Malwarebytes.com using your current email address (you'll find instructions on signing up in this support article) and then add your license key to your account by following the instructions in this support article.  If you've already created your account but need to change your email address, you'll find instructions on how to do that in this support article.

    Once that's done, assuming it worked, go ahead and deactivate your license key.  You will find detailed instructions on how to do that in this support article.

    I hope this helps, however if you still have trouble then please contact Malwarebytes Support directly by filling out the form on the bottom of this page and they will assist you in getting everything set up.

    thanks for the help but it doesn't work.
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