Maurice Naggar

Note of strong caution. It looks like AVIRA antivirus is running & monitoring this system. Is it the one you have settled on for use on ongoing basis ? There are mentions of TWO other antivirus. Bullguard + Avast. We will need to get 2 of those 3 uninstalled & run the vendors Cleanup uninstall utility. More than one installed antivirus does lead to deadlocks & conflicts.

Your BRAVE web browser as well as Edge browser can each use the Malwarebytes Browser guard mentioned in my link below. Do all steps. Just also install the Browser Guard on each of Brave & Edge. Ps. There will be more to do later. These are not a one-shot do it all quick fix. . Know that the "block" notices mean that Malwarebytes is keeping your pc safe. For now, I would suggest that you do steps like on this one post of mine https://forums.malwarebytes.com/topic/270892-when-searching-things-on-googlecom-i-get-trojan-alert-for-addedprintcom/?do=findCom

At BitDefender, drill down into their section for Consumer products. https://www.bitdefender.com/uninstall/ Save the tool first to your pc, like Downloads folder. Once done, run the tool to have it Uninstall any BitDefender remains. When all done, Restart Windows.

You have at least one too many antivirus programs !!! That all leads to friendly deadlocks, as well as deadlocks at the worst possible times. I am unsure at this time of year 2021 whether MS is still doing updates for Security Essentials. Notice. You will need to Cleanup any trace of BitDefender. I ll hunt for their cleanup uninstall tool & post back.

Question. At the moment of the block notice, what program was in use them. ( Or last one actively being used ) ? Were you using a web browser, yes or no? If yes, which one ? And or, were you reading Email ? Were you maybe on Facebook ? The domain / URL that was Blocked is fbk.xiaomishop.me Be real sure to advise me which web browser you use the most + the one in use at that block notice.

Hi The Malware yes is keeping pc sage from potential harm. Thanks for reports. I will reply after review.

The real-time web protection is keeping your system safe from Domain: fbk.xiaomishop.me IP Address: 104.18.9.171 . The result of scan by Malwarebytes for Windows is excellent. Before we do other things. And since pc has McAfee Virusscan, please use that app to do a Scan. After completion, let me know the result. Thanks.

Malwarebytes for Windows was installed successfully. 2021-05-11 15:15:28.912 that is from the last run of the Clean proc. please do not take any action on your own, without asking me first. Thanks. From before all this, Malware yes for Windows seemed to have been having aborts. Eg, app crashes. I suspect interference or glitch in Windows' itself. Alas, regrettably this rig is running Windows 7, not Windows 10. This pc has installed on it BitDefender Agent Version: 25.0.1.177 Can you see if you can start it ? if it runs, you may be able to Scan

Take time, study, and do the CLEAN procedure with the Malwarebytes Support tool to cleanly remove Malwarebytes & then have it do a new clean install of Malwarebytes, as per help article https://support.malwarebytes.com/hc/en-us/articles/360039023473-Uninstall-and-reinstall-Malwarebytes-using-the-Malwarebytes-Support-Tool Have lots of patience after the pc Restart till the GUI reappears for the New install. Wait for it. It may be a few minutes till it gets on-screen.

Hi. The Malwarebytes for Windows found 3 items & flagged them, however the log remarked "NO Action by user". You gotta, on this next run, TICK all lines for removal. In Malwarebytes for Windows program, we want to do a special scan. Click Settings ( gear icon) at the top right of Malwarebytes window. We want to see the SETTINGS window. Then click the Security tab. Scroll down and lets be sure the line in SCAN OPTIONs for "Scan for rootkits" is ON 👈 Click it to get it ON if it does not show a blue-color . Next, click the smal

By the way, did you attempt to install BitDefender antivirus on or about 2 April ? And if yes, How did that go ? How long has this pc been without a working antivirus?

Hello. Thanks. Let's not run anymore of the MSERT tool. Close any user programs that are open that you do not now need. Then get & run the Malwarebytes MBAR anti-rootkit tool to do 1 run with it. Disregard the title subject of the topic. Run the MBAR tool as listed here https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes/ when done, I need the MBAR log. Upon completion of the scan or after the reboot, two files named mbar-log.txt and system-log.txt will be created. Bo

Go ahead & Cancel. Then Restart msert.exe This time just select QUICK scan.

Next action. The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Look on Scan Options & select FULL scan. Then start the scan. Have lots of patience. It may take several hours. Let me know the result of this. The log is named MSERT.log

Real quick note. Windows has some file rename operations pending, which require a Restart. Do a RESTART. This OS is a Windows 7. That is way out of Microsoft support altogether. It is a security risk. Keep in mind to eventually upgrade ( free no cost ) to Windows 10. More after a few.