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mealmond40

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About mealmond40

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  1. Hi Nasdaq Many thanks for the advice, I also have managed to get System Restore working as it should as well. All the best. Martin
  2. Hi Many thanks for all the help, I have done as you said and have attached the Fixlog. I am going to read about getting System Restore back on as currently the option is greyed out, I will sort that out now. Out of interest, was there anything to worry about on there. Thanks Martin Fixlog.txt
  3. Hi nasdaq Thanks for the response, please find attached the files requested. Regards Martin Addition.txt FRST.txt
  4. Hi I run an old but reliable HP 6530b which was fine until the other day. Chrome would open and then a second page would start to open and then Chrome would close, tried uninstalling etc to no avail. I ran scans with Malwarebytes, and anti virus but that did not improve things. In the end i booted in safe mode and ran scans again and it found other things and deleted then and Chrome works again. I may just be paranoid but still feel there could be an infection or something wrong somewhere. I ran the hijack this program, not used it for a long time, normally I could post the results online and it would help show issues, but I cannot seem to post the results so that makes me wonder if there is an infection. Here are the results, can anybody cast an eye over things, many thanks for any help. Martin Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 07:28:11, on 12/05/2019 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.18890.1000) Boot mode: Normal Running processes: C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe C:\Program Files (x86)\Dropbox\Client\Dropbox.exe C:\Program Files (x86)\Dropbox\Client\Dropbox.exe C:\Program Files (x86)\Dropbox\Client\Dropbox.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe C:\Program Files (x86)\Dropbox\Client\QtWebEngineProcess.exe C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe E:\Martin\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:58313;https=127.0.0.1:58313 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <-loopback> R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL O2 - BHO: LastPass Vault - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPToolbar.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar.dll O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [Dropbox] "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" /systemstartup O4 - HKLM\..\Run: [ControlCenter4] "C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe" /autorun O4 - HKLM\..\Run: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe O4 - HKCU\..\Run: [Google Update] C:\Users\Martin\AppData\Local\Google\Update\1.3.34.7\GoogleUpdateCore.exe O4 - HKCU\..\Run: [B52A5181A7C9864150FA0E91BDDFC2F1CE6C6671._service_run] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=service /prefetch:8 O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE" O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files\Google\Drive\googledrivesync.exe" /autostart O4 - HKUS\S-1-5-19\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'NETWORK SERVICE') O4 - Global Startup: Install LastPass IE RunOnce.lnk = C:\Program Files (x86)\Common Files\lpuninstall.exe O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office\Office14\EXCEL.EXE/3000 O8 - Extra context menu item: LastPass - file://C:\Users\Martin\AppData\LocalLow\LastPass\context.html?cmd=lastpass O8 - Extra context menu item: LastPass Fill Forms - file://C:\Users\Martin\AppData\LocalLow\LastPass\context.html?cmd=fillforms O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll/105 O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\LastPass\LPToolbar.dll O9 - Extra 'Tools' menuitem: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\LastPass\LPToolbar.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: Adobe Active File Monitor V9 (AdobeActiveFileMonitor9.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe O23 - Service: @oem7.inf,%AEADISRV.SvcDesc%;Andrea ADI Filters Service (AEADIFilters) - Unknown owner - C:\WINDOWS\system32\AEADISRV.EXE (file missing) O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing) O23 - Service: @oem17.inf,%BcmBtRSupport.SVCNAME%;Bluetooth Driver Management Service (BcmBtRSupport) - Unknown owner - C:\WINDOWS\system32\BtwRSupportService.exe (file missing) O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files (x86)\Browny02\BrYNSvc.exe O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe O23 - Service: @%SystemRoot%\system32\CredentialEnrollmentManager.exe,-100 (CredentialEnrollmentManagerUserSvc) - Unknown owner - C:\WINDOWS\system32\CredentialEnrollmentManager.exe (file missing) O23 - Service: CredentialEnrollmentManagerUserSvc_5edc0 - Unknown owner - C:\WINDOWS\system32\CredentialEnrollmentManager.exe (file missing) O23 - Service: Dropbox Update Service (dbupdate) (dbupdate) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: Dropbox Update Service (dbupdatem) (dbupdatem) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: DbxSvc - Unknown owner - C:\WINDOWS\system32\DbxSvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing) O23 - Service: Foxit Reader Service (FoxitReaderService) - Foxit Software Inc. - C:\Program Files (x86)\Foxit Software\Foxit Reader\FoxitConnectedPDFService.exe O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google Inc. - C:\Program Files (x86)\Google\Chrome\Application\74.0.3729.131\elevation_service.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: HP CASL Framework Service (hpqcaslwmiex) - HP - C:\Program Files (x86)\HP\Shared\hpqwmiex.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: @oem36.inf,%hpservice_desc%;HP Service (hpsrv) - Unknown owner - C:\WINDOWS\system32\Hpservice.exe (file missing) O23 - Service: HP Support Solutions Framework Service (HPSupportSolutionsFrameworkService) - HP Inc. - C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Malwarebytes Service (MBAMService) - Malwarebytes - C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\PerceptionSimulation\PerceptionSimulationService.exe,-101 (perceptionsimulation) - Unknown owner - C:\WINDOWS\system32\PerceptionSimulation\PerceptionSimulationService.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\WINDOWS\system32\SecurityHealthService.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Defender Advanced Threat Protection\MsSense.exe,-1001 (Sense) - Unknown owner - C:\Program Files (x86)\Windows Defender Advanced Threat Protection\MsSense.exe (file missing) O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing) O23 - Service: @%SystemRoot%\System32\SgrmBroker.exe,-100 (SgrmBroker) - Unknown owner - C:\WINDOWS\system32\SgrmBroker.exe (file missing) O23 - Service: @firewallapi.dll,-50323 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\WINDOWS\system32\spectrum.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 13382 bytes
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