I signed up - and paid for - 2 computers at 2 years. The trial version I am using on my computer switched to the full premium version - great.
During the purchase process it said I would receive an email with further instructions; I never received that email. Now I want to install the Premium version on my other computer, and I don't know how, because I'm assuming those instructions would have been in the initial email. (Yes I checked spam and other folders).
I tried logging onto My Account and it says I'm not a registered user, but if I go to setup an account, it says I already exist.
HELP!!!
Thank you.
John