I found my original box, CD and license activation ID & Key from 2011. When I tried to activate the software using it I get a message that my key has been blacklisted. This issue only happened with the most recent 3.7.1 build 10240 update. That update blacklisted my valid lifetime license. I can't remember if I had registered this key or what email I used 8 years ago when I purchased the software so I created a new account on My.Malwarebytes.com and tried to register the key and I got an error message redirecting me to a support page that doesn't exist. I created another Malwarebytes Support Ticket (# 2590927) since I haven't received anything other than automated responses from Malwarebytes support. I included a photo of the original box, CD and license card with the support ticket to prove that I bought and have owned the software since 2011. Could someone please fix this issue ASAP? I love this software and I don't feel safe using the internet without it backing up my paid antivirus software.