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WhiteBear

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Everything posted by WhiteBear

  1. Yes. They SHOULD be able to give me the activation code......but they have NOT responded to ANY of my polite emails asking for it. I hope they will SOON. Thanks for responding!
  2. Thank you for your response! I am an older computer user with limited "tech" knowledge so please be patient with my ignorance. Is this link to the same product I purchased, with ALL of the features of a "Premium" subscription? I truly do not know the answer to this question. Thank you for your time and help!
  3. I bought a lifetime Malwarebytes Premium subscription. I was forced to do a complete factory reset on my computer and lost Malwarebytes. I have emailed customer support several times asking for an activation key or link to re-download my subscription but cannot get a response. I also no longer have the email from the original order and cannot get the code from it. Can anyone tell me how to regain access to my subscription? When I check "my account" under "subscriptions" it has none listed. Please help if you can! Thank you very much!!
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