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MichelleZW

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  1. I hadn't no, but I have just now, and it's back to normal. It's been a long haul, but got there in the end. Thanks so much for your help, and all at MWB who have worked on this 😊
  2. Seems as though after trying this "fix" that I now have premium services back, but as Jan stated, it's taking forever to scan now. Been scanning for 20 minutes, and the scanning progress is only 4%! 🤦‍♀️
  3. Thanks. You're the first person from MWB who's actually confirmed there is an issue, and that you're aware of it. Until now, I assumed nothing was being done about it. Knowing that you knew would have helped a bit.
  4. It's frustrating isn't it? Well, that's an understatement to be honest. This is dragging on far too long to be acceptable, as we're paying for a service we're not receiving in the meantime.
  5. Yes, it's restarted every day, as I turn my phone off at night.
  6. Yes, it's the same phone. Everything's the same, nothing's changed. I see there are several complaints of others having the same issue on the MWB reviews on the play store. Thanks for your replies though 😊
  7. I've had a MWB premium subscription for nearly 3 years now, but the past month or so I only have the free version, and the app is asking me to upgrade. It asks for a licence key, which I haven't got, as my subscription is through the play store. I've been going round in circles with the support team via email, and getting nowhere. So I'm basically still paying for the premium version, and not receiving it!
  8. Yes, I had the ai.type keyboard for years too, and I think that was the problem for me.
  9. I'm extremely interested that you've got your suspicions on this one,as I've had the ai.type keyboard and ai.type emoji plugin installed for a long time, but have had my suspicions about it throughout this whole saga. I did read a news article about it being a risk months ago,but dismissed it,as I'm nowhere near as "techy" as a lot of you. Michelle.
  10. Hi @mbam_mtbr Thanks for that, I already submitted a report earlier. I'll send the number to you though. Thanks again 😊 Michelle.
  11. I've had the novelcamp/appsquare/dailyluck etc pop-ups opening on my browser for at least 6 weeks now. The last day or so they've now started opening immediately after I've updated any apps on Google Play. I have none of the apps installed that have been flagged as a possible issue 🤷‍♀️ Really starting to 🤬 me off now! Michelle.
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