Jump to content

Shmouel

Members
  • Posts

    8
  • Joined

  • Last visited

Everything posted by Shmouel

  1. Done. Here are the file. AdwCleaner[C03].txt malwarebytesLog.txt
  2. Thanks! Things look much better now (the malwarebytes software can now run). This is the Fixlog.txt I got. Fixlog.txt
  3. Thanks. There's a windows defender full scan running since this morning. Should I stop it?
  4. thanks. I posted there. Is there anything more I should add?
  5. Following this issue - I understood I need to gather logs and post them here... (I don't upload the logs for mbam since it won't start for me - not even in safe mode). Addition.txt FRST.txt
  6. I tried several times to install the software - and the result is the same: The malwarebytes service is running, but I cannot open the software itself. When clicking the shortcut (or running the mbam.exe) nothing happens. I tried using the clean/support tool, but to no avail. I also tried to run it on safe mode - and to disable the faststart, but nothing helped. (I'm not sure if it's connected, but the windows security 'virus & threat protection' keeps turning off for me.) Can someone please help me? (I'm guessing I should add a log file here, but i'm not sure which one...) mb-check-results.zip mbst-grab-results.zip
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.