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Nemi5150

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Everything posted by Nemi5150

  1. I was at the location yesterday but had to leave. I know you guys don't like people you are helping to make changes outside of the replies you give, but I had to leave. I saw the ATTENTION markers in the logs so I removed that product using the uninstall functionality in add/remove programs. I also reset Chrome settings from the dialog that appeared from Windows Explorer, so I think both of these are done. I was there an hour and did not see any blocked outbound attempts in Malwarebytes. I have a message to the person to let me know if they get any other outbound blocks or prompts to reset Chrome again. I am glad you seem to have found nothing more than I did in this logs. I will post again if anything new develops. Thank you for looking at this.
  2. A girl I am helping opened an attachment to a phishing email and got infected with a trojan (several actually). It started because Windows Defender wanted to reset the settings in chrome and asked. I then ran a scan using Windows Defender and it found a ton of trojans. I removed them all and downloaded Malwarebytes. I ran the scan using Malwarebytes and it was clean. I reran Windows Defender and it found a couple more trojans. Then Malwarebytes (which was running in the background) periodically was blocking an outbound connection to a site (attached). I would like some help to make sure I got everything, if someone could. Attached is the following: Malwarebytes scan report Malwarebytes Blocked site summary FRST.txt Addition.txt Any help would be appreciated! FRST.txt Addition.txt MWB.blockedSite.txt MWB.scan.txt
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