I got prompted to update to MB 3.7.1. After the installation completed successfully I didn't see the MB icon in the notification area.
I am running Windows 10 Pro 1803 x64.
I checked Event Viewer and found:
Faulting application name: mbamservice.exe, version: 18.104.22.1685, time stamp: 0x5c508d96
Faulting module name: MwacLib.dll, version: 22.214.171.1245, time stamp: 0x5c4b9e72
Exception code: 0xc0000005
Fault offset: 0x000000000000d95c
Faulting process id: 0x2a10
Faulting application start time: 0x01d4c546b98e792a
Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
Faulting module path: C:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\MwacLib.dll
Report Id: d6317523-d568-4827-a747-06c3d1de023c
Faulting package full name:
Faulting package-relative application ID:
Then I downloaded mb-support-126.96.36.1993.exe and did run it.
It tried to repair MB. I had to do a reboot too. But after my PC started I found the same messages in Event Viewer.
I collected all log data.
You will find all attached.
I have now the same problem on my second device which is too Win10 Pro 1803 x64.
Maybe there is a bug in MB 3.7.1?
Can you please look into this?