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About Gagome

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  1. Yes, everything runs OK now. I hope the BSOD will not occur again. I have downloaded ADWCleaner and did run it. It found only three things and two pre-installed programs from Lenovo (which I don't mind). It found this: - file Askcom.xml in a Firefox profile searchplugins directory - directory Search in C:\users\<user>\Favorites (I don't know why that is bad?) - a registry key which belongs to some known good programs and which is certainly not malware (I have no idea why ADWCleaner flags this) I did let it remove the first two and rebooted. And, yes, I have a
  2. OK, thanks for this info. I have disabled WFP filter/driver in Adguard. And I did use Check Update in Malwarebytes. This did cause an update to be installed. A reboot was required too. My installed Malwarebytes version is now: Is this now current? Thanks.
  3. Hello, I have opened already a ticket and uploaded the stuff the mb-support tool is collecting. But I was not able to upload the MEMORY.DMP file. And I did not get any replay from MB Support. Therefore I decided to create new topic about this problem in the forum. I have already encountered twice a BSOD in tcpip.sys and mwac.sys. And this is not great. WhoCrashed reports: Crash Dump Analysis -------------------------------------------------------------------------------- Crash dumps are enabled on your computer. Crash dump directories: C:\WINDOWS C:\WINDOWS\Min
  4. Hello, Today the Malwarebytes scan found 6 times Spyware.RedLineStealer malware in several Adguard components. I don't believe that Adguard is malware. I have added adguardsvc.exe which is one of the items reported by malware. Can you please check and verify if this really is malware or a false positive? AdguardSvc.zip
  5. I have upgraded my installed version 4.0 of Power Mixer to version 4.1. When I start the program Malwarebytes immediately did quarantine the main execurable pwmixer.exe with MachineLearning/Anomalous 100%. I don't believe this is correct. The web site from where I downloaded the product (https://www.actualsolution.com/power-mixer/) is marked as clean by any other antivirus product. Can you check? Thanks. pwmixer.zip
  6. Hello, I have now disabled AdGuard and ProxyCap. But there is no change; MBAMService is still not able to resolve names. Then I used your MB-Support tool to clean Malwarebyte and then reinstall the latest version. This solved the problem. MBAM is now Premium. Before I did this I browsed through all the MBAMSERVICE.LOG.bkx files to find out when this problem first appeared. It appeared first on 21.8.2019 right after I installed Windows 10 1903 upgrade. I have no idea why the Windows 10 update did break DNS resolution only for MBAMService. I never had any problem with DNS resoluti
  7. Hi, I was using MB 3.83 Premium on Windows 10 Pro 64-bit for several months now. A few days ago I saw that it has reverted to the Free version. Surprised I opened Malwarebytes and tried to activate my license. But Malwarebytes displays the error message: But my internet connection is fully working. I don't have any problem with it. I then installed the newest version 4.04 but after the PC rebooted I got the same result. MBAM is unable to contact the update server. When I look at the process mbam.exe using Sysinternals Process Explorer I can see in the task properties tha
  8. I see the same result from MBAM verson 3.8.3. It is a false positive because Sysinternals Process Explorer is not malware. See attached log file from MBAM scan. The earlier version of MBAM never complained about these registry entries. RiskWare.IFEOHijack_scan.txt
  9. Hello Porthos & LiquidTension, Yes, I have already followed the advice from Porthos and I have deleted the downloaded new installer. And now I no longer get the prompts to install the new version. I just wanted to wait a day to find out if it really is working before I provide feedback. The now open question is: are you able to fix the issue with ProxyCap?
  10. I have installed version 3.6.1 but now I get several times during a day a prompt to upgrade to a new version. But I have set in Malwarebytes Settings Application Updates to Off. Why do I get the prompt then? This is really getting to be annoying. What can I do to avoid those prompts? I guess this is a bug in version 3.6.1. True, I hope you can fix the problem in 3.7.1 to make it work together with ProxyCap. But currently getting the prompts several times during a day is really annoying.
  11. Hello, ProxyCap is needed and I will not uninstall it. I hope you find a solution. From where can I download the previous installer of MB 3.6.1? Thanks.
  12. Hello, I got prompted to update to MB 3.7.1. After the installation completed successfully I didn't see the MB icon in the notification area. I am running Windows 10 Pro 1803 x64. I checked Event Viewer and found: Faulting application name: mbamservice.exe, version:, time stamp: 0x5c508d96 Faulting module name: MwacLib.dll, version:, time stamp: 0x5c4b9e72 Exception code: 0xc0000005 Fault offset: 0x000000000000d95c Faulting process id: 0x2a10 Faulting application start time: 0x01d4c546b98e792a Faulting application path: C:\Program Files\Malwarebytes\Anti-Ma
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