johanplay

since i reloaded my pc every few days my malwarebytes deactivates. if i go on my account it show's 3 devices on the license, it seems to be the previous time i registered the licence on my old windows that are coming back somehow. i did restore old appdate etc, could it be a log or something that is showing my 1 pc as 3?

i'll go thru my gmail and see if i can maybe find an invoice but i can't remember if they sent invoices to me on mail too or not

I don't remember being asked for proof back then and it registered on my account right away. like i said before if i register a product on microsoft or a game on steam it doesn't ask for proof years later, if you need proof then ask for it at registration and keep it under the account. I live in south africa we did not switch over to digital as soon as alot of other countries so most stuff till a few years ago where all paper or just a till slip most of which fade and degrade after a year or two, because i am in IT i moved my licenses to online accounts as soon as i could with the peace of mind that it should be safe now. I'm deeply disappointed that this is not the case with mbam, i have used mbam for years myself and trials to clean client's pc's and suggest them to buy a license as i trust mbam but this completely puts me off using it anymore.

That's my whole issue, the license is on my account page, it is stored online on malwarebytes website and have been for years.

I made a ticket, got a reply, gave them the info i could but they say they can't fix my license without a proof of purchase. i bought the software from an IT Shop i don't have the paper invoice anymore and the license box was so damaged i threw it away. the license has been on my account for years i can't see why i have to suddenly show proof after 8 years

So my license suddenly does not work anymore and i don't have purchase information anymore, it's been 8 years since i bought the license, it's registered on my account so i can't see why i need to have kept the proof for so long. if i register a game on steam or i register my microsoft product to my account it doesn't suddenly deactivate my license and asks for proof, this is complete BS, there is no devices registered on the license and the license has been on my account for years why do i need to prove i own it all of a sudden? It seem to me like Malwarebytes is trying to work out all the lifetime licenses one by one till none are left screwing there long time customers into buying yearly licenses, I want my license fixed i refuse to buy a new license for software i already own. This is unacceptable, it's 2022 we live in a digital world it's unreasonable to expect people to keep purchase information after years if everything is digital now, what is the use of an account to manage your licenses if you have to keep paper proof. It is not illegal to use software you have a license to so if push comes to shove i'll use a crack as i own a valid license.

no offense to any here moaning about the free trial period but, 1st: nothing extra is being installed when on a trial it's all in the software already it's just active during the trial and off on free DUH!!! 2nd: i love MBAM it's the best software ever and i wish i could get more free trial time. the software works great. 3rd: you get to use all the power of MBAM free and you complain if they try to sell premium so they can also make a living. I love how people thing software just magically appears, there are actual people creating the software and keeping it up to date and your getting most of it free while they still have to make a living, they have families too, people are just selfish and want everything free. you want totally free software probably with all the features too but you probably doesn't work for free do you? so ungrateful