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B-boy/StyLe/

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Everything posted by B-boy/StyLe/

  1. Hi LT, I returned from my trip earlier than expected and I was able to collect the logs you required. You have a PM.
  2. Hi LT, I understand. No problems. I will complete the steps and post the required logs immediately when I return from my trip next weekend.
  3. Hi LT, I uninstalled the old version, created a new user account, installed the latest version (4.0.2.44) but unfortunately the problem is still occurring: EventLogs.zip
  4. Hi LT, I am sorry for the delay but I was swamped with work the last 2 weeks. I will proceed with the steps as soon as possible. I was able only to test the issue with GeForce Experience disabled (a clean boot was performed) and that didn't resolve the problem. Next I will fully uninstall GeForce Experience to see if there will be any difference and will let you know. Also I will create a new user account to see if the issue occurs there. In the meantime I noticed that there is a new BETA build. Should I use it instead? Regards, Georgi
  5. Hi LT, I noticed the same thing. The issue only appears when starting Malwarebytes (since I am testing the free version only for second opinion scanner and I don't have the real-time protection and that's why I don't need it to be started in the background all the time I close the application from the tray icon when the scan is done). It happened from a time to time with the 3x version but not every time like with the 4x Beta. Ok, I started MBAM again and I monitored the System logs. I hit the refresh button and the error appeared again. I attached the new System.evtx just in
  6. Hi LT, I installed and ran the latest version you sent me (I uninstalled the old version, rebooted and used the Malwarebytes Support Tool to clean the remnants before installing the new one) but unfortunately I noticed the same errors in the Event Viewer => System Also there is a new one in the Application area: Best regards, G.
  7. I understand. Thanks for letting me know. Btw I disabled both Kaspersky Free AV and Comodo Firewall to avoid possible interference between them and your tool but they were not the culprit. Yes! That was how I proceeded. Regards, Georgi
  8. Hi LT, You have a PM as well. As for the Malwarebytes Support Tool I ran it to collect the logs and I noticed that it downgraded to version 1.4.3.687 for some reason. I opened the %temp% folder and tried to run the 1.5.1 (of course I already closed the previous version) and then I got the "unknown software exception" error: I am curious is the 1.5.1 version not compatible with Windows 8.1 or the problem is somewhere else? Thanks again for your help! Regards, Georgi
  9. Hi LiquidTension, Here we go (The EventViewer logs are included in the archive): Hope this will shed some light on the issue. And here are some dump files from the Malwarebytes Support Tool crashes: mb-support.exe.dmps.zip
  10. Hi, I am currently testing the new beta and it is great (despite the animation transitions are a bit slow in my opinion). I noticed the following in the Event Viewer after installing it and running a threat scan and a custom scan with it: Keep up the good work! Regards, Georgi
  11. Hi, It's been several days. Do you still need help on this? Regards, Georgi
  12. Hi, Your system is malware free and no more scans are required. Thank you for following my instructions perfectly! Now that we are at the end of our journey I have some final words for you. All Clean ! Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it Clean. STEP 1 - UPDATING TASKS It is possible for programs on your computer to have securi
  13. Hello, This doesn't seem to be the full log. Can you please attach the log to your next reply? Thanks! Regards, Georgi
  14. Hello! Welcome to Malwarebytes Forums! My name is Georgi and and I will be helping you with your computer problems. Before we begin, please note the following: I will working be on your Malware issues, this may or may not, solve other issues you have with your machine. The logs can take some time to research, so please be patient with me. Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay. Instructions that I give are for your system only! Please do not run
  15. Hello, Please download the following file => fixlist.txt and save it to the Desktop. NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Run FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply. Next I'll send you my final recommendations. Regards, Georgi
  16. It's not needed. They are harmless. When you visit your favorites sites they will appear again. If you want to remove them then you can simple delete your browser history. Regards, Georgi
  17. Hi, I am glad to hear that your issues are resolved. Before I let you go. let's check for malware leftovers: STEP 1 1.Please download HitmanPro. For 32-bit Operating System - . This is the mirror - For 64-bit Operating System - This is the mirror - 2.Launch the program by double clicking on the icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator). Note: If the program won't run please then open the program while holding down the left CTRL key until the program is loaded. 3.Click on
  18. Hi, You missed my previous post? Do this happen when you run the main exe in the installation folder of Mozilla FIrefox and Google Chrome: C:\Program Files (x86)\Mozilla Firefox\firefox.exe <= this file C:\Program Files (x86)\Google\Chrome\Application\chrome.exe <= this file or only when you run them from their appropriate shortcuts (from the desktop)? If only the shortcuts are affected then you can recreate them (right click on firefox.exe and select send to => desktop (create shortcut) and check if that fix the issue. If so please repeat the steps for G
  19. Not yet. We will delete them at the end of the cleaning process. Do this happen when you run the main exe in the installation folder of Mozilla FIrefox and Google Chrome: C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe or only when you run them from their appropriate shortcuts? If only the shortcuts are affected then you can recreate them or reinstall both Mozilla Firefox and Google Chrome. Also I noticed that Adwcleaner removed Pokki. If you need a start menu then I suggest you to install ClassicSh
  20. Hello, Nice work! Let's check for malware remnants: STEP 1 Please download AdwCleaner by Xplode and save to your Desktop. Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator. Click on the Scan button. AdwCleaner will begin to scan your computer. After the scan has finished click on the Clean button. Press OK when asked to close all programs and follow the onscreen prompts. Press OK again to allow AdwCleaner to restart the compu
  21. Hello, Please download the following file => fixlist.txt and save it to the Desktop. NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Run FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply. Regards, Georgi
  22. Hi, I need to see fresh logs from FRST since after MBAM cleaning the logs will be quite different so please download the latest version of FRST (from the link above) and run a new scan and post both logs - FRST.txt and Addition.txt in your next reply. Thanks!
  23. Hi, Thank you for letting me know. As for the scan it usually should take no more than 10 min for the Threat scan but when the "scan for rootkits" is enabled the time needed to complete can significantly be increased. Regards, Georgi
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