Jump to content

T3chH3adach3

Members
  • Posts

    6
  • Joined

  • Last visited

Posts posted by T3chH3adach3

  1. when did freeze first occur?  12.14.18 or earlier (like others I was trouble shooting) contacted support 12.17.18

    what were you doing prior to latest freeze?  so long ago don't remember  much too random

    anything significant? not really again to random 

    freeze when idle? freezes: reading email,watching video, idle with screen saver running, froze during sleep (could not reawake),frozen immediately after boot,

    froze running MB scan (was able to run intensive custom MB scan in safe mode with networking no freeze) really random

    correlation during network traffic? see previous answer I would say not necessarily 

    how often does it freeze? randomly often as noted

    able to reproduce on demand? not definitely - turn on web protect and it will freeze sooner or later

     how old is pc? about 4 years custom build 

    upgraded? no always win 7 pro 64

    windows updates ? yes (at time of first freeze would have been dec stuff)

    updates after first freeze ? Jan stuff but have been without web protect since dec no freeze yet

    multiple adapters? yes have only used 1 for the time period involved all others disabled in use is Intel(R) Ethernet Connection (2) I218-V

    have not disabled adapter because I have 3 win 7 pro 64s - 1 pc freezes , 1 pc does not freeze , 1 laptop does not freeze - the no freeze are on different wifi adapters - the freeze is as follows : att router to tp link router (at which point all connections in house are made because att equipment ain't so great) to tplink switch to pc - incoming ethernet cable runs thru apc battery backup first if that matters

    Operating System
        Windows 7 Professional 64-bit SP1
    CPU
        Intel Core i7 4790K @ 4.00GHz    29 °C
        Haswell 22nm Technology
    RAM
        16.0GB Dual-Channel DDR3 @ 932MHz (9-10-9-28)
    Motherboard
        ASUSTeK COMPUTER INC. SABERTOOTH Z97 MARK 1/USB 3.1 (SOCKET 1150)    27 °C
    Graphics
        DUAL-DVI (1920x1080@59Hz)
        2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)    28 °C
    Storage
        1863GB Western Digital WDC WD2003FZEX-00Z4S SCSI Disk Device (SATA)    27 °C
        465GB Western Digital WDC WD5003AZEX-00MK2 SCSI Disk Device (SATA)    25 °C
        931GB Western Digital WDC WD1003FZEX-00MK2 SCSI Disk Device (SATA)    25 °C
     

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.